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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    GEEKS COME THROUGH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY QUICK. VERY SMOOTH. VERY GEEKY. GREAT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly unboxed and set up the TV. They made sure everything worked, then cleaned up all packing materials. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to set up my new TV and equipment knew their stuff. In no time all the new equipment was set up - ready to go - gave me an introduction and were on their way, They even took away the two ton old TV I was replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivered and set up in 1 hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchasing of set up with geek squad , would have been frustrated on own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar was installed with no issues they did a really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home set up plan is the only way to go unless you have above average technical ability. The techs are knowledgeable, and excellent at install .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came and installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my new TV and new soundbar. They hooked everything to one remote including the cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful instailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a wonderful job of putting it together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and carefully!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my Sony TV. I will definitely use them again as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV and all components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected my Apple TV and Sound bar and programmed the remote so even I knew how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very professional and courteous. Made sure I knew how to use and move through the different apps. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shortty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in setting up my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hooking everything up. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful! They came when expected, set up quickly and explained everything we needed to know about our new tvs. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to my xfinity box. The picture quality is fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought the TV on time and installed it quickly and synced the remote to my cable system. Very smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experts not always better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, difficult controls. I now have 5 remotes and can’t get the cable remote to turn it on or off. Difficult integration.three different geek squad people babe out and each told us a different story and did or didn’t do things correctkyb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and audio systems spent additional time making sure i was aware of how to work the remotes.Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pic for the price. Installation from the gekk squad was great. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very competent and professional. He replaced our existing wall mount and made sure the new one was level and securely fastened to the wall. We opted for a fixed mount. He went through all of the set-up procedures and explained how to use the remotes. My wife was initially concerned about the cost, but after seeing the finished results she agreed that it was a good idea to have it done by the Geek Squad. Very pleased with the outcome.

    I would recommend this to a friend