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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderfull job nowing very well what he was doing, very polite and gave us, a good service with the instalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric did an excellent job. He was very professional wore a mask and explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAMIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD WAS QUICK AND HELPFUL BY SHOWWING ME HOW HOOKUP MY FIRESTICK. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt expert service. Worth every penny! Installation was neat and cleanly completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SD90 delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did their job as I expected. They were courteous, professional and answered all my questions and demonstrated the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad was very fasttvworing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my agent set my tv and showed us all the features that the tv has which saved us time if we were trying to figure out ourself so far we have not had a problem good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up a 65 in tv. They called before arriving. They were very nice and courteous. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took almost 2 weeks to be done, I was very happy with the agents helpfulness to set up my new Roku device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65” tv beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Donnie did an advanced installation with 65” tv and set up the sound bar. They did excellent work in very quick time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set up and connected to all our other equipment. Professional, knowledgeable and courteous. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent techs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up and installed my TV's were knowledgeable, personable, fast and true pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Knew what i was doing when they finished and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery and setup TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, knowledgeable and very helpful with TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should have the Pro's do it! Think Total Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the Pro's from the Geek Squad set up your new home theater, etc. They know exactly what to do, can do it in half the time you'd do it, and probably install the unit(s) more level, better quality installation etc. They even set up your remote for the new device and all associated devices! Better yet - become a Best Buy Total Tech member and save money. Mine paid for itself in 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and set up my TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unboxed TV, set it up, and made sure I knew how to turn it off, on, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation at my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good delivery of my new TV at the Germantown, MD store - your men were friendly and helpful and carried the TV to my car. Your Geek Squad rep was on time for the installation, performed the work in a timely manner and gave us full instructions on operation of the TV and streaming. We were well satisfield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up was fast. Geek squad did a good job. Did not have the time and patience to do it myself so I had them set it for me. Enjoying my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was friendly and very knowledgeable. He worked with me on how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my equipment quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my equipment very efficiently… Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and were quick to install my TV. They answered my questions and picked up after themselves.

    I would recommend this to a friend