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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad deliver and set up TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and install done by a great young man. He was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service was provided. Guys were helpful and really were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highy recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek Squad. Person was very courteous, knowledgeable, and professional. Had lots of patience. Took time to answer questions and review functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt, thorough, and reliable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech crew knew exactly what it was doing, very quick and efficient, and even provided some helpful, free advice. Very pleased. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My summary says it all. They installed the TV for my elderly mother. And the guy brought groceries in for her! Very kind, and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good it took only an hour . It was worth getting set-up done by them , It would have taken me hours to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great. Leo very knowledgable I do think the store level Geek squad and the installers have better knowledge than the Geek squad phone line folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents very professional.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was done quickly and completely. Connected the VCR into system that was there .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and all connections to devises. Tested to assure all working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price. guys who set it up were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying or new tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great service by the Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Geeks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men brought the TV to the house, set it up, explained everything. They were impressive. Great service. When you need help, ask for the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great! Wrong remote w tv, had to use my warrentee to getcortect remote otherwise tv and remote had tobe returned and teplacd and re set up/installed. Also tv not compatible with my new smart phone. Product information not adiquite/accurate to inform purcher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was flawless and done in a timely manner. The installation technician was polite and knowkedgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing was done swiftly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting everything up. Wish I had done this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what's not to like? they are competitively priced to any local installer but are so much more professional and accurate in their work. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super kind team showed up today..patient but quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new tv and gave short review..and moved old tv to another room and set this one up also...very kind and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kick squad agent came in got my TV home looks great nature everything was connected properly a working. Very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iT WAS FANTASTIC! WISH I COULD REMEMBER HIS NAME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE WENT ABOVE AND BEYOND WHAT HE WAS TO DO. MOVED A TV TO ANOTHER ROOM TO PUT THE NEW ONE IN THAT PLACE. SPENT AN EXTRA BIT OF TIME SHOWING ME HOW TO USE THE REMOTE AN EVEN HAD ME USE THE REMOTE TO BE SURE I UNDERSTOOD HIM. WHAT A GREAT GEEK! HE DID SO MUCH TO HELP ME BECAUSE THE DELIVERY PERSON OF THE WASHER AND DRYER SAIS IT WASN'T ON HIS ORDER TO SET UP THE TV. I HAD BEEN ASSURED THAT IT WAS TO WORK THAT WAY. ANYWAY ALL WENT WELL AND I WISH I HAD TIME NOW TO LOOK THROUGH RECEIPTS TO FIND HIS NAME. HE'S DUE MANY SALUTATIONS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Geek Squad to wall mount install any large TV we’ve purchased. They are efficient and knowledgeable and get the job done.

    I would recommend this to a friend