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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Doc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very professional and courteous, and very thorough too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my issues so I could operate m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and able to make necessary adjustments to allow me to operate my Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Best Buy Geek Squad set up my new TV. He was on time, very courteous and explained all the features to me. I'm glad I had The Geek Squad install my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech's were spot on. They called ahead to inform me of their ETA as they were wrapping up an installation at another Best Buy customer's home. Moreover, they arrived on time as promised, thus ensuring I would not have to take a 1/2 day off from work while wondering what time someone was going to be at my home. Beyond these two noteworthy elements, they quickly worked a as a team to explain and set up my new 65 inch Sony OELD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific service..fast and Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt and terrific. Fixed my issues in a timely fashion. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that delivered and installed my set were prompt and friendly. They were also very helpful in moving and installing my old TV to a new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Geek Squad setting up my tv and console. Courteous, kind, helpful, knowledgeable, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed the television project in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and mess free install. Polite young men.Removed all packaging and broken tv to recycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and his assistant did. Great job of setting up the tv and explaining all of the details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, Professional, and Expertise service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have sent in numerous POSITIVE reviews regarding the outstanding services provided by the technicians (Zach & Ethan) who delivered and installed my new TV. PROFESSIONAL, OUTSTANDING, AND CUSTOMER ORIENTED employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and patient installers job well done, would have geek squad install again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely Done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, worked quickly, answered my questions and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed the features I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again. Great service friendly team. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather have someone from the GS set up my electronics that fuss with it myself. I've got enough to do. Well worth it overall install and setup price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did good job with setting up my tv and explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. Quick and easy. Very pleasant crew and great cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How ironic. I was doing some cleaning today and while I was dusting my television. I notice a little crack on the upper right side of my TV. I was about about to call just before I check my email. I'm not worried though. I know the (GEEK SQUAD) will take care of it. I have full confidents that will happen. I'll call you soon. Sincerely CharlesB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    how to deal with directtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job right on time and everything worked He did a really good job.

    I would recommend this to a friend