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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service-installation was absoutely outstanding.They provided me with all of the nessesary instructions for operating the TV and gave me tips to keep it working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV efficiently and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the timeliness, efficiency, courtesy, professionalism, and knowledge of these guys. Following the installation, I was shown all functions of the new remote and some of the basics on my new smart TV (65" Samsung). If other purchases are made in the future, will not hesitate to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The LG Oled 77" tv is well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love my LG 77" OLED TV. The only minor complaint that I would have is when using my LG Soundbar with the Optical 1 sometimes the lips of the actors go out of sync with the sound and I have to keep reloading the sound source which remedies the problem. I have to say it was a great investment and am so glad I purchased the Geek Squad protection. Totally love the big screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely knowledgable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my TV with Soundbar very efficiently and explained all the features in a very concise manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek completed the work in minimal time and cleaned up. I was very pleased with his knowledge and friendly attitude. Very professional. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELOCATION ELECTRONICS INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to relocating to Victoria, TX, I requested the Geek Squad setup and reconnect my electronics. It included my 55 inch Sony 930, an Onkyo hi-fi system, a central and two external audio speakers and a sub-woofer. My move included the necessary wiring and connectors. Suddenlink Cable was attached. In less than 30 minutes, all of my electronics were functioning. The two guys were "all-stars". They took the added time to explain how my hifi system will perform when viewing TV. I could not be happier with their quality efforts and results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent connected my TV to all my devices. She was on time, professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who delivered/installed the television knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service completed very quickly. Polite and considerate technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and hooked up my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my t v and showed me how to operate it , very friendly. everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were on time, knowledgeable and friendly. Installation was done in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very friendly and knowledgeable for this product. Had it set up and operating in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jessie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Looking forward to working with you again in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech took less time to hang two tvs on racks by himself than our AV tech took to cut one hole and move the wire. Seriously the best at what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were professional, knowledgeable, personable, and effective in their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job setting up the tv , putting it on the tv stand and hiding all the wires .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad successfully connected my new receiver to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came and installed and setup my smart TV were very pleasant and knowledgeable of the product. Had great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew arrived on time. Communicated throughput the process, very professional and easy to work with

    I would recommend this to a friend