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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were Courteous, knowledgeable and efficient with getting my tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help connect and install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Great picture quality and very sharp images. Very good service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent. Got my Directv remote working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice men and new what were doing and explain everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and set it up' They made it operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was ver efficient and helpful with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting and connecting the TV, the guys were respectful and worked efficiently. The TV's still hanging and still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad can’t be beat! My husband and I bought a new tv from Best Buy. We had a problem getting the remotes to work properly. They fixed the remotes to work off one remote instead of two in minutes! We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new 75 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They showed up at the time they said and called a hour before. They set up the TV and made sure everything worked also explaining as they installed the unit. This is our second big screen TV in the last 12 years and we will use the great people from the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the help that the Geek Squad gave me - they were very helpful and made me feel as if I knew exactly how to use the product when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 78-inch TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job hanging our 78-inch TV above the fire place. They were very careful and neat, and placed the TV exactly where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and setup my new 55" Sony tv. They also removed the old Sony tv. They reviewed the new tv with me and answered all my questions. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful very informative helped move old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Np Geek Squad on hand for the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No geek squad on hand, but it was installed well by sub-contractors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. answered all my questions and configured set up for best viewing and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great setup and walked me through everything. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and had our new 75” 4K UHD SONY TV up and running quickly. Then spent the needed time to show us how to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the setup help!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely helpful and thoroughly explained everything to my mother. The TV was setup and she knew how to use it when they left. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a beautiful picture. I was hesitant in being ready for a new TV but have enjoyed it. My neighbors even thought the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MommaDoc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really helpful and thorough. Very pleased with his work

    I would recommend this to a friend