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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service delivery was completed as ordered. The delivery was completed with great attention to the questions that I had. I was very impressed with the patience shown in explaining to me the operations of the TV sets. I appreciate the high quality of services rendered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and called ahead. Did exactly what I paid them to do. Showed me how to use all new equipment and made sure everything worked. All within one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET-UP EASY WITH GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek guys were very professional. They made sure everything was working before they left and showed us how to use everything. They are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed my fire edition TV in a time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV, connected all devices, demonstrated and helped to use remote to access all channels. Great, timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came late but were quick to complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected what was needed. Did so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were professional and respectful. Happy do call on them again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work done with explanation and cleanup. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to exchange a tv that I thought was chipped & it was just the protective cover that was stuck on the tv. They didn’t plug all my devices back in so, that’s why I gave 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my purchase and were willing to help me with other issues with other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians did an excellent job with the installation of our television and blu ray player. They took time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was excellent as was the rep...except for his condescending attitude with racial overtones as he was leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not great when it comes to electronics hook-ups so we had the Geek Squad service added to the purchase. So happy we did because Steve and Hunter did a fantastic job. They brought all the items to the house and Steve worked on the new items in the family room while Hunter took the old electronics downstairs and di the install down there. Great job! Highly recommend these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing setting up the tv. They explained the set-up and taught me how find and connect apps particular to my likes and interests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent in setting up the TV. Was very helpful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful. Gave several suggestions. showed how to zoom on new smart tv. hooked up tv etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable; they helped me with all my questions as they installed my TV. It didn’t take them long and I was ready to view as they left. The lead tech gave me his card in case I had any problems. I couldn’t have asked for more competent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered and installed quickly. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & efficient. They were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked me through everything that I would need to know in order to get the most out of my purchase! Even told me what I should go back and exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, but took the time to explain all the new technology to a non-techy.

    I would recommend this to a friend