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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great for watching movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new television has exceptional picture quality. This is most notable when watching movies where definition and color is enhanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered &. Installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my tv & set up the smart tv function Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing 65" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say good things enough about Scott and Adam at the ease of my installation of my new 65" Sony Bravia T.V. this is a great T.V . I had some problems with the installation of my T.V. At the start of it all, then along came Scott and Adam and made it all right within a few minutes of starting my installation. Thanks guys we can't say enough good things about the two of you, really great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and mounted my tv is such a short amount of time. It’s perfectly placed would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were friendly and competent and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, cleaned up everything and explained how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Dyllon were models of customer service and professionalism. They mounted and connected our new TV and relocated our old TV. They both helped us understand and appreciate the features of our new purchase. They both relieved us of any tech-phobia we may have had. They should be the example that every Best Buy employee should follow. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. I should have asked more questions and done a trial run with the remotes myself before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - I was on a business trip and they did fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed my TV, removed my old set, & walked me thru using the smart TV features. Professional, courteous, and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only use if Gerk squad, don’t do 3rd party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job but very expensive The tv was mounted correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They look out for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to determine that our old tv was working just fine and resolved the need to have the new tv installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our lg tv very much. The picture is very sharp and clear. We also like all the apps you can watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed Geek Squad for TV installs twice now. The are professional, knowledgeable and very thorough. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional Geek Squad Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents set up my tv and were very very professional and very very nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick respected my house and did a great job setting up my television. Gave me his card and told me to call him if I needed anything. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were great. They were very knowledgeable and friendly. They set up my tv and cable and home entertainment box. They were very patient explaining how everything worked. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TVs and programmed both of them. They were very friendly and took the time to explain everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very professional. Would highly recommend Geek Sqad for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved my old TV to another room and setup the new one

    I would recommend this to a friend