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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Helpful and Instructional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech agents arrived on time and setup went smoothly. Instruction for tv remote and operation with cable box was clear and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and fixed problem of connecting my tv and DVDplayer quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Has Been Our Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was top notch. He answered all my questions and was extremely professional, courteous, and knowledgeable. We purchased from Best Buy many times over the years and because of our previous service and reliability, I see no reason to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and stand setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Sq was in my home, as usual they did not disapoint. Knowledgeable,polite,patient.... Always enjoy having them come out and help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 55" TV. It replaced a 45" and it fits perfect in the space. It has great sound and a clear, vibrant picture. The Geek Squad did a good job setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave and Jeff are professionals working quickly and taught us all the benefits of our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and hooked up everything and reset remote to new tv, took away all trash, job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great they really helped I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connects new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek services for a new TV was seamless. Letting go of an old buddy TV that had serviced us well had been delayed, dreading the hassle of learning a new system. But this Geek Squad took us on to updated technology with new hook-ups with on site education. They were quick, efficient and full service! By the time they left I was ready to switch and hone in on the full capacity of the newest technology with ease, and success! Well worth the fee!! They left a contact number if additional assistance was needed, but it was a number that did not get used, because the instructions were that complete and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unloaded new tv and removed old.They hooked everything up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in delivery, inspection, setup, and training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my tv quickly. They were very knowledgeable and when they left my tv was ready to enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman and great delivery and setup for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my TV in no time ant it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my 65 inch tv and connected everthing to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful with a quick install and I’m very grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounted with Elite Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought into Elite membership because it was a cost savings for work that I had to get done upon moving into my new house. Now that I have had it for a year, I do not see myself ever getting rid of it. It has been very, VERY useful. I used my membership to get a discounted price when Best Buy mounted a new television into my bedroom. Not only was the service done well, and quickly, it was discounted due to the membership. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bunch of professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time, walked me through each step, courteous, very professional, careful and they were a pleasure to watch two guys work so good together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Were on time as scheduled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tuned the remote to the TV and showed how to connect to get the Samsung TV Plus.

    I would recommend this to a friend