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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    the geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my 65 inch tv and connected everthing to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenged Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came installed the tv and mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service was ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose the service. She was friendly, patient and efficient. Took packaging away, was tidy and took me through the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were extremely efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. On time, very patient with us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the sole reason I picked up the total coverage or whatnot as it made the installation of my oled TV and wall mount taken care of, instead of costing hundreds of dollars. Plus, it gave the perk of added warranty. The only reason I'm giving this 4 stares is that most products I buy are built well enough to where I rarely need this. But, when I did need it, it came in real real handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that installed the TV were on time and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent was so professional with the installation of my TV along with the setup of my soundbar and my DirectTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed our remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knows what to do! He was able to connect the remote to control the Cable TV, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have been happier with Jake's ability, efficiency, knowledge, and friendliness. Appreciated his sound advice on all things tv and soundbar related to further enhance my video, audio experience and pleasure. Geek Squad is well represented by someone of Jake's expertise and personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup - Samsung 43" - good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set-up my Samsung 43" Smart TV and showed me how to use it. They were considerate and patient with me and answered all questions I had. I was happy with this Customer Service experience and would recommend their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connections completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team members. Knew exactly what needed to be done and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 members of the Geek Squad came out and installed our new TV, Sonos Soundbar and paired our new Amazon Firestick to the TV. It was nice having them take care of all of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our tv quickly and attached our devices with no problem - explained how everything worked efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected my tv. They were professional, polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B-Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and proceeded to hook up my new television in a timely manner without any problems. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV unpack and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV unpack and setup, program remote. Excellent service performed neatly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation of big screen TV. Woul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with installation of big screen TV. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instyall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job setting up and getting the TV running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. TV was centered and leveled correctly. Guys were professional and courteous and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected all my components and surround sound to my 75’ Samsung TV!! Everything works great thank you Geek Squad!!

    I would recommend this to a friend