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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up at their scheduled appointment and set up our 4KHD TV in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, was efficient and knowledgeable and Covid-19 prepared! Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATGEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was very knowledgable and knew exactly how to hook up our television. They even put velcro on the back of the tv to hold the smaill cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    30 minutes and I was watching TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast, efficient, friendly and knowledgeable, and polite. Answered all our questions. Set all my passwords up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squared was on time. Moved TVs around in record time. Hooked up both TVs in record time. Great guy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Delivered installed my TV and took away the old one. They did a fantastic job. Fast and friendly service thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up and checking out all the settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up. Made certain everything was working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad updated TV/devices installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected TV and devices and demonstrsted how to activate TV voice upon each start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations Fullfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, no goofing off, Competent, Got it done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and unique in performing his duties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and answered questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved my cumbersome old TV and set it close by. He unpacked and placed my new TV on my designated site. He then connected it to my devices while doing the proper setup of the TV itself. He thoroughly explained any questions I had and removed the original box & packing. I was very satisfied with the experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are doubting about putting up that 55-inch tv up yourself - definitely get Geek Squad to install it for you - super fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is really good, they setup new TV and moved my old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was great and informative answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad — Outstanding Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Draquan did a bang up job of getting us setup. The Geek Squad is a great service. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did install the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did mount the 43 in. TV plus he took the empty carton with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv mounts fast and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Guys knew what they were doing. Saw many bad reviews but not these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqaud called before their visit and arrived at the scheduled time. They were quick, neat and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service from Geek Squad was excellent for our TV set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend using geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech, Matt, was great! Explained everything, professional, polite and patient! Fee charged for service I think is a bit high though.

    I would recommend this to a friend