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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    Smooth Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. He took the extra time to reprogram my other TV remotes as I had changed my TV locations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a two man crew delivered the 65 inch Sony television, they arrived on time, set up the TV and sound bar and explained the operation as well as connecting it to my services, They were extremely efficient and friendly. the service was well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and friendly. They hooked up everything and made sure I Was pleased and understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians did an excellent job installing and connecting my TV. They even spent time showing us how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. My only criticism would be that they didn't know they were supposed to connect the audio system to the television because the sales person did not include that in the paperwork, so they didn't have time to do it all in the first trip. It was not their fault and they were apologetic. Very good and knowledgeable. I would totally recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very friendly and efficient with the installation and hookups. Geek Squad employees are really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quite efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient in setting up my new TV and removing the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money if you are technically challenged. The Squad hooked up any other products that run off tv. They left and tv was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver, Setup, and Cart Off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Delivery happened at the time they said they would be there. They introduced themselves, surveyed the area where the set was to be installed and got right down to business. They wasted no time connecting the set into my HT System, verified that I was happy with how it was working, and then carted off an old 27" CRT set I'd been using while awaiting the new set. All in all, I'm pleased with how it all happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job from the Gerk Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experts came during the assigned time, were efficient at setting up the TV and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice on time showed me how to work my new TV. cleaned up after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Experience Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Austin and Dustin were a HUGE help. They were extremely kind, professional, informative and friendly. I was impressed with the clear communication before, during and after the service. They made my mom feel extremely comfortable with her new TV and new functions. I could not have asked for a better experience. I am super grateful for these guys and will always ask for them by name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my TV and all devices connected to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Techs were will knowledged with Task and Set up of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product and services. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, knowledgeable and very pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing and removing an old tubed TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service Quick and very efficient We were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted, hooked up, programmed, all without any problems. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great job installing the TV and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked efficiently and slowly wa Led thru the steps on use of the. T

    I would recommend this to a friend