4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installed my TV in living room space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quick and easy. Highly recommend the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch LG TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional techs. Answered all my concerns with detailed explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled the job wonderfully.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at time I was told. Wore coverings on his shoes to prevent marks on the carpet. Very personable and got the job done quickly with all devises connected and checked to make sure they worked before he left. He also cleaned up and took the old TV with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly professional and knew what they were doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, ready to go and were professional. They were pateince with me and insured I understood all the set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and did an excellent job!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and knew how to set up my televisions. I was impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll always keep my Geek Squad Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support person let me know I could get free set up. He was absolutely terrific. He brought in the box, and took old TV, and all packing materials. He did all my set up with me. It was such a wonderful experience. Best Buy provides wonderful support with Geed Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pyszfarm Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great complete Job by the Geek Tech, knows his stuff!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installer & Tech performed in a timely manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, but did not connect it to all my devices. I had to call for a geek squad technician to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Installed quickly & explained the new equipment very well. Plus, they were on time no waiting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys are pros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Smooth installation and took old TV to recycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have an excelent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy have very proffessional agents to connect my tv, they perform an excelent job,and quickly connect and check that everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and install TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product and services. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for TV and DVD player seemed easy. Detailed instructions were provided. I'm planning on using the geek squad for my computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in, did what he needed to do, did it well and the tv is still working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and set up the TV, sound bar and connected to the internet. Very knowledgeable and helpful young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional. Polite and fast and clean Hauled all the packing away. Great job and well worth the price. Headache free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    %% inch set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up crew did a wonderful job..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, and precision. Geeksquad did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 visits by Geek Squad and most helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend utilizing Geek Squad set up services, especially with all the technology that exists with these new 4k Tvs. Their help was invaluable when explaining the features and the use of my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install and setup of my new TV in a timely manner.

    I would recommend this to a friend