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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Fast pro service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy rep did a good job connecting the TV to my satellite service and getting the over the air channels in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George from the Geek Squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George did a wonderful job. He went way above and beyond to get my TV installed. He was very helpful and professional. When the TV wouldn’t fit on the stand, due to the legs being so far apart, he helped to find me a mount that would work with the TV that would fit on the stand. He went and picked it up and then installed theTV to it. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Installation of Mom's New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the Geek Squad's installation of my Mom's new 55" television. The technician was very knowledgeable, professional, courteous, and respective to both her and her property. All of the connections made worked perfectly and she was able to watch her new TV using the same cable remote that she used for her old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & I would highly recommend it, I would say that we are glad we paid for this & would get it again with a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I understood all of the "gadgets"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being electronically challenged the Geek Squad guy made sure I knew what I could do with the remote buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Very personable. Installation was quick and problem free. They were very patient responding to our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service... very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward and Adam were terrific. They explained each step, took great care with the equipment and thoroughly cleaned the area after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job and programed my remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replaced my small TV w a larger one and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television placed, hooked to internet and sound bar. Remote of tv programmed to adjust sound bar. All without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Guy was terrific. I could not have asked for more about the install and he made sure I understood how to operate everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher than excellent review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a TV mounted before. We were a little leary of having it placed over our fireplace but wanted to save space in the room. The installers were excellent and VERY knowledgeable! They went over all the details and had products on hand that were needed and were not supplied to me in the store when i ordered the set up. They went over every detail with me and installe the 70" TV perfectly! They even got a dustbuster and cleaned up any mess on my floor from drilling in the wall before they left. Id HIGHLY recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job in connecting sources. Explanation of tv functionality was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and set it up. He was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sony Bravia 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for watching regular TV, streaming and video gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completed the task at hand quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of setting up my TV and connecting it to required devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install l. Guy was very knowledgeable and attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and components connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my tv to components for the Setup in workout area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel from the geek squad did an excellent job mounting the TV. He was friendly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and hooked everything up which would have taken us forever. He was nice answered all are questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous, great command of the product, very professional, cleaned up all the boxes and helped me set up the TV and walked me though all the settings

    I would recommend this to a friend