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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 18,776 reviews
  • Rated 4 out of 5 stars

    geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, finish quickly and when they finish explain all process and what they did on the tv installation, and explain how to work with my new samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadder was great w/ install & addt'l support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was installed perfectly by the agentand he explained the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dud the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, got it setup for tv, had to do rest on our own,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up right on time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect!! Beautiful picture , perfect size! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of setting up the tv as well as hooking up wiring needed for hearing person and setting up the DVD player too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the TV and other devices in a matter of mins. He explained how to work ever thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv & took old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were terrific!! They were on time. Efficient! Walked me through the set up and how the tv works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good yet incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Hope they are able to finish the project.waiting on the LG tv and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I have ever spent on a contractor!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, friendly and made sure I was happy with tHe installation. Best money I have ever spent on a contractor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and set up people. Thanks! They were friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One is better than four

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using four separate remotes to do what I wanted with the TV and He got me down to just one! Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad agent was great Scheduler was terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who came to install my device did an excellent job, was patient and helpful. The customer service dept. who did the scheduling was terrible, changed my delivery 5 times. It took a month to get the TV I bought in person at Best Buy. I see no value in being a member

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really did install my television quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup guys were competent,friendly, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a wonderful picture and the price is affordable. Yes I would suggest this for a friend for them to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents called and arrived early at which time they unboxed my TV and connected my devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional, pleasant. Everything worked, I was tutored through how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly, professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional, wore their (COVID) masks, handled my new TV very carefully. One opened the box, the other put the parts together. They worked as a team, and installed the TV very quickly, explaining each step to me as they went. They explained operation of the TV, programed it to my cable service and DVD, and explained that as well. They cleaned up all the packaging and took it away, leaving my room clean and in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and very helpful in setting me up. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected it to all our devices, including our stereo speakers. Did a great job!

    I would recommend this to a friend