4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were completely knowledgeable and very efficient. They made sure we understood everything before they left A++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They switched out the tv and made sure everything was set up including the connection to Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, courteous and nice guys. TV went up fast with no mess and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting and getting set up cleaned up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was quick, thorough, and easy. It was very nice to have them take my old TV to be recycled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went smoothly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and knew how to install this TV into my current 5.1 audio system easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk me thru order and install smartly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed order, no problems, received update calls, ordered high dollar value projector and geek guys installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time, set me up, & answered all my questions. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional service. On time, very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was on time and stayed to make certain that we understood what we needed to do to get the special features to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up my 55" LG OLDE Tv and they suggested I get a new mount that will allow to TV to move which my older mount did not allow. The technician arrived on time, he called for another tech to help him get it on the wall. They set it up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you want in customer service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and kept me informed on delivery date n time. Excellent knowledge of the product and easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as promised. Geek squad set it up for us and gave great instructions on how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new 55" Samsung TV with no issues. They connected all my devices (digital antenna, BlueRay player, Roku streaming device, and RCA to HDMI converter) and programmed the TV to recognize all external devices. They hauled away my old TV and new TV box. The whole process took less than 30 minutes. I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and professional. They were very helpful and had patience with me showing me how to use all the features that were available to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, patient and efficient is how I describe the service of the techs who installed and setup my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech unpacked tv, attached stand, did all set up needed and explained things in a way to easily understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I’ve used geek squad to install something. They did a great job and were. Sry professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't hesitant to buy another one or use the geek squad to hook up. Excellent service. Outstanding product. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV and sound system setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor TV setup and fixing the sound system in my newly purchased house went very well - very professional and timely assistance

    I would recommend this to a friend