4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing did all the installation and cleanup. They used mask and booties. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected Television and installed where we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was nice enough but wish we had morning training on how to use the streaming feature. We are senior citizens and worry constantly on how to stream. we are old school. Wish there was a way someone could show us how to use the tv more slowly without being charged an arm and leg. We have no family to show us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Men very professional, helpful and excellent at their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman for the Geek Squad was courteous, prompt and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maduza

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional setup. Very customer service oriented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, took time to explain things and ensure tv was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men were excellent and very helpful with the set up of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough and precise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to mount TV myself but in turn decided on Geek Squad. They were perfect on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good experience. The installers were personable, helpful and knowlegeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up my 65' Samsung TV. Hooked everything up, set up all the game and DirecTV settings and took all the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of tv with connection to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were outstanding. They set up my TV with my soundbar quickly and professionally without skipping abeat. They were truly the best of the rest. .Kudos to this squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality Picture , User interface not intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware Technology and picture is very good. Picture quality on par with Samsung or Sony of similar technology generation. Beware of the operating learning curve. It is not intuitive. Although LG does provide access to some u-tube educational material. I have not decided if the Magic Remote is a plus or a minus. After living with one Logitech Harmony remote for my entire system for 7 years, LG and the Magic Remote has me back to three remote controls for different components. I know that there must be some way to get some magic out of the thing. Just don't want to have to sign up for college to learn how.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew came and cleaned up after the installation. Explained the new TV thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T V

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray was great, informative and patient in setting up my new TV. Called 2 days later to see if all was going ok.. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe guys were very friendly and helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a awesome job of getting everything set up and running. They were very helpful in explaining how to use the remote for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of our new 80" TV was perfect, both technicians where very polite, clean and very helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done! Geek Squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and helpful. He helped me move the TV I was replacing as well as mounting the new TV. He set everything up and made sure I understood how my new TV worked. He made sure all packing material was cleaned up and took one of my older TV's off my hands. In my opinion Job Well Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV, Soundbar and Cable box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set everything up very pleased with service and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the TV set without a hitch. If you don't use Geek Squad for installation you're making a huge mistake.

    I would recommend this to a friend