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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and very helpful in setting up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instal was done to perfection. The installer also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and did quality work, Installer also took the time to explain what he was doing to my grandson step by step. Kudos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of smart tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I could have made is to have the geek squad set up my Sony 43" TV. I guess you could say I am "electronically challenged" so I never would have tried to set it up. James was my installer and could not have been more knowledgeable and efficient in setting up the TV. James showed me how to work the remote and maneuver around the apps. My thanks to James for being so nice and friendly and helpful. My TV works like a charm thanks to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installer, Randy, quickly and professionally connected our LG 65" TV to our video components. He also added our Internet-capable TV and video components to an existing wireless network, performed needed software or firmware updates, and programed the remotes that came with our equipment, ensured that all wires and cables were neatly dressed, and made sure area was clean when he finished. He even left his contact info and offered phone support for any questionswe may have in the future. Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear and happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv I ever had. clear and the depth of movies are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the TV and the delivery and installation. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 32” TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and setting up to all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV assembly and Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad expert assembled my new tv in a short time and was friendly, and patient with my operations basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV's. They are reliable and have the best picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope you get himA!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker has installed both TV sets in the last year and we a so happy with his service. On time, explained things as he did them. Never made us feel like he was rushing or we were asking stupid questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were on time and followed all safety protocols and helped set up the TV as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Knowledgeable Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technician was outstanding! He connected a wireless printer, reorganized the cables, and set up a new TV. Very professional and friendly, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my TV 2 hours early, which made me VERY happy! Very clean, fast hookup, & GREAT SERVICE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the quality help of a sales rep on the phone, i got a fabulous new TV. It was the only one left in the country at Thanksgiving. I couldn't be happier. The pucture is incredible. Sound is crysral clear and it's easy to operate. Pretty good for this old lady who had no idea what was what when she started shopping that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up my tv perfectly and answered all my questions. Arrived on time. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed high up on wall in my garage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took old one down replaced it with the new one, did a great one job works like a champ. They were taking old TV to recycle, there was a crew installing Wood Floors, one of the men said he would like have the old TV, I managed to run the Geek Squad down and they returned the TV. I appreciate them going to the going to the trouble to return it, the guy took i home and he said it works great. Thanks for the extra effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV clear picture fantastic sound love the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have spent a little more time explaining the remote, otherwise excellent service. Quick, clean & effecient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great service reasonable price for job accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient. Best of all they were patient and friendly.

    I would recommend this to a friend