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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very good at their jobs and explained the operation of everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient and thorough job of setting up TV. Great job explaining features and answering questions. Definitely worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my streaming services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new tv delivered and installed. Hooked up to a HD antenna and a VCR. In addition, a Roku installed on another tv. Also, a combo vcr/dvd player was installed. The associates could not have been nicer. Showed me the new remotes and how to operate. They were so quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers are, to me, the only way to go on installing this size TV on a wall bracket. Quick and very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up everything. Even moved and reset existing tv’s in other reems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV quickly and reviewed operation with me. This service is an excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was prompt & knowledgeable, he instructed me on all the features, he also took away the empty box. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time explained everything as they went along neat and tidy installation very happy with my instalation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad TV service a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installing tech was knowledgable and returned on a later request to correct a mistake I had madedue to a misunderstanding of an audio setup. I am extremely satisfied with the Bust Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was great. they were on time and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with tv set up and delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication with delivery driver and top notch installation of 55 inch tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick installation! Couldn’t have asked for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv with care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick,courteous, and helpful, explained features and setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys that came out were awesome!!!! Extremely knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Independant installers sent by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very efficient and helpful in explaining what the TV offers. Also explained how to use apps that we did not have before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it Happen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done on time, and one little glitch was solved rapidly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service...In and out with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...In and out with no problems. The new TV is perfect for me. Thanks for good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Pro dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick professional dudes. My only wish would be if they could write down and document what they did. I accidentally deleted the config they setup. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, efficient, and helpful with everything. We're brand new to streaming TV and they were super helpful.

    I would recommend this to a friend