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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. They provided a nice installation and consulted me along the way. They provide a service I couldn't do myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tv and explained the remote functions plainly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman who waited on us was very knowledgable and communicated well and met our need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the installer was very informative and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very on spot about the oroducts, professional, answered all of my questions and gave me very good suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv & connected all devices. Thorough demonstration for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly! Very courteous and spent time with us explaining all the details of our new 75" television. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my new TV was great! Nick and Oscar were wonderful doing the installation and getting the TV set up for me. They took the time to explain all the settings to me which I greatly appreciated. I could not have asked for better service and I definitely recommend the Geek Squad's services, especially Nick and Oscar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech installed and setup this TV in less than 1 hour. Tech took the time to show me the different settings available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was prompt, friendly, and knew what he was doing. He was very customer oriented. Would definitely recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to do the setup when they said they would. Very knowledgeable, helpful, and friendly employees. As I am tech deficient I appreciated this service very much and it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and did the job in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient, informative, and saved me a lot of time for a nominal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a ROKU on our Smart TV and it works very well . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable not only in the installation process but also the operation of this particular model. Happily answered all my questions..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out to hook up are TV did a great job. This took no time to install. Very happy with service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product looks very nice in my space. Very sturdy and well put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Fellows With Sharp Skills!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny for an old man to have these young men set up these new electronics!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    connected TV to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. However, several hidden connecting wires are now showing from behind wall mounted TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servicd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the television and hooked up all the components with no problem. Very professional and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer very helpful plenty of knowledge will only request damon for service

    I would recommend this to a friend