Customer Ratings & Reviews

When I have used the Geek Squad in the past they have always been professional,has always completed the work and never had to call them back.

The agents delivered and set up my new tv. They were very quick and professional.

David called ahead to inform me that the service window (four hours) could be shortened to two hours so I did not have to wait. He arrived at the scheduled time. He tested the equipment and determined that the TV "mother board" was "broken" (my words) and the TV needed to be replaced. It had served us well for almost 7years. Sad news but I needed to move on and with his helpful advice selected a replacement from Best Buy's stock the next day. It will be delivered and set-up will be done by the Geek Squad. This is an excellent service.

The person was great at setting it up and showed me how to get from screen to screen and how to add or open App

The agent connected the new TV quickly and made sure it was all working properly - well done!

The Geek Squad was so professional and very helpful setting up my tv and explaining how it works.

The Geek folks did a nice job setting up my new TV. They configured the streaming stuff, the remote, my Xfinity remote, etc. well done and worth it to avoid the hassle of self delivering and self setting up the unit

Agents were prompt, helpful and efficient. Very informative.

Geek squad set up TV and explained how to use it & the remote.

The agents were knowledgeable and friendly, Thanks!

Had my two TV's connected and set up in no time, and had my favorite shows by the end of the day.

The agents mounted my television and set it up. They also made sure that all my wires were tucked away! Excellent job!

Agents connected tv, connected my tivo, blu-ray. cable box. Set up the various inputs and picture and sound.

The agents hooked up my tv and did a great job. I would recommend these guys to do the job for you.

Setup was quick and seamless. The crew was super nice and answered all of my questions.

Service provided was very good with new TV set up without problems and it works as expected. Old TV was hauled away and squad members were professional and friendly.

Very efficient and competent assembly and set-up. The Geeks even set up the TV and soundbar so that I could use my AT&T remote for all general picture & sound use with just the one remote. I've only had to use the separate Samsung TV remote to access the Samsung settings and tweak the picture color tone to my liking.

The agents connected everything and answered questions.

One TV was delivered a week early because of a write up error, however the two gentlemen that delivered and set up both TVs were very knowledgeable and made several suggestions on ways to enhance the new units.

Great TV. But my daughter one and then my son wanted one also. Bought a 2nd one.