Customer Ratings & Reviews

The agents installed and connected my TV to all devices with few problems.

Geek Squad did a really good job with hooking up the TV. Geek Squad was really nice person for my TV.

The installers were very good at their job, explained everything we needed to know and fast, too.

Did a good job installing new 58 inch TV and connecting with an array of peripheral equipment, including Surround Sound.

The guys were professional, answered my questions and set up the tv quickly and efficiently.

Installer was very helpful in setting up TV and 3xplaining how to use

Our tech arrived on time, was completely knowledgable about the equipment and finished quickly. He did an excellent job installing our new TV

Geek squad did a great job as always. On time fast installation and showed me how it worked

Ross did an excellent job of keeping me informed of his arrival. Also did a good job connecting my tv antenna. However, it cost me $50 along with my $200 annual membership fee to have him come out and spend less than an hour connecting my antenna. It turns out I had to purchase an amplifier to connect to my antenna so will I have to pay another $50 to have someone come out and attach it to the antenna?

The agents connected my Tivo to the tv .and explained the operation

Great techs installed the tv and set up everything and explained

The geek squad set up my tv and showed me how to work it. Very knowledgeable

while the problem of establising a mouse to keyboard problem, I received excellent, attentive service for the Geek Squad representative. On the other hand, navigating your website was confusing and difficult you might add an "other" category for problems that are relative to your service. Trying to schedule an appointment was also cumbersome. I ultimately chose togo to the store.

excellent service, on time, professional, Cleaned up space before they left.

The Geek Squad delivered and set-up my new TV yesterday. The guy was very thorough and professional. Highly recommend you use the Geek Squad

The Geek squad installed my new 55" Samsung TV and all of the hook ups. They spent a lot of time with me so that I understood how to use the remotes and switch back & forth between Cable, Netflex, Disney & Samsung. That was the Best Part of their installing my TV since I'm 80 yrs old

They did a great job of hooking everything up. I probably could of done it but not as fast and they also showed me some tricks for the tv.

Expert, expert, expert. Great professionals. So refreshing to find people who act like they enjoy their jobs. (Unlike some other utility companies I've had to deal with) Since I've purchased the 1 year Geek Squad service, I'll continue to use them for my other devices. Definitely worth it when you're older like me and cant set up tvs and computers myself.

The agent arrived on time. The TV set up was quick and looked easy for him!

the put my 65 inch tv and mounted on the wall with no mess and completed the task in less then 1/2 hour, they were great