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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very fast and complete. They made sure it was working properly and to my satisfaction before leaving. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wesley G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and installed the LG tv quickly and successfully.; also provided explanations of functions and remote for me. Very pleased with their work, knowledge, and abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in the placement and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought tv inside, set it up, and gave me tips on how to use the remote. Very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby and his helper showed up at the time promised.They were very careful removing the the 65"TCL from the box.They moved my 43" TCL to another room for me and hooked that up too.They took their time explaining the functions and answered any questons.Both were very professional and courteous. I was very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and support. Techs were on time, knowlegable, respectful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the service provided by my technician. He was thorough and set everything up the way I wanted. Really knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unboxed and set up my TV explained how to operate and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great setting up our new tv. It was a pleasure having them take care of everything and answering all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad specialist was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad specialist was awesome. Fixed our problem and introduced me to Roku. Jim is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and tutorial... they did it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my TV within the scheduled window and were very sanitary (gloves, masks, etc). They installed my TV and got it connected to my blu ray player and cable. They were also very patient as I downloaded and signed in to my preferred apps (Netflix, etc). They were very friendly and knowledgeable and made recommendations for future products to enhance my at home theater. I’m very pleased and will use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instaler and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They explained it all. Happy re the T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few tweeks, things got straightened out. Molly was a doll and so helpful. She is a credit to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daphne and her team of specialists at the Geek Squad Lewisville were outstanding. Very clean and professional installation of my new Frame TV and surround sound AV reciever. They offered very helpful recommendations to bring my vision to life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost. No stress delivery, installation, instruction, and cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my TV and components: sound bar, satellite box, wireless router and blu ray. Good value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manada

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install done quickly and well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well. TV hooked up to all needed devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squak installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and sound system flawlessly and to my exact wishes. Very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th Geek Squad installer was really polite and answered all our questions and explained everything about our new TV set very well.

    I would recommend this to a friend