4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount tv is great and fairly concept for the tv loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great and efficient job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up my TV in efficient and quick manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the fellow who set up our tv. (I forget his name.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT SET UP MY TV AND MADE SURE EVERYTHING WORKED BEFORE HE LEFT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it look easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgable--Worked we'll and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trent and Dan removed my old tv. They set up the stand and hooked up the tv, sound bar, blue ray player, and satellite receiver. They also reset my home stereo. They advised me to get a new satellite receiver to get the best performance out of my new set up. After connecting everything, they explained how to use everything and answered all of my questions. Trent also gave me his cell # in case I had problems after they left. An outstanding job by the both of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional team, no hassle set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I could have done this myself...but. Its a couple hours of work, and if I messed up I didn't want to have warranty problems. This took the worry and hassle away and the TV was installed without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed everything tv and stand and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Apple equipment installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the tvs and Apple equipment quickly and answered every question we had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart TV and Sound Bars.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience with them. They know there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV up and running quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (really one guy) brought in, set up and connected it to Comcast. He installed our sound bar and adjusted it to work properly. He made sure all the apps worked and showed us how the menu worked. Made sure all the updates were downloaded. He was very thorough and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are prompt, knowledgeable, and quickly installed my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and set up our new TV perfectly. They answered any questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and set up tv with no effort on my part- works great

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Bob. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    LOVE Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give Kevin and Mike more than 5 stars, if I could. We're a senior couple and not exactly tech-savvy these days. They were fun, informative, kind, and patient. I never had the feeling that they were in a rush to get to their next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When in doubt I always go with the geek squad it’s convenient and you’re insuring your investment gets installed properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding TV - it's picture is better than imagined but do get a sound bar to go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A#1 tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor set up tv and devices. Did a great job. Knowledgeable, thorough, polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed my new TV. They explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great detail.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a very professional job. They installed and instructed us on the use of our new tv.

    I would recommend this to a friend