Customer Ratings & Reviews

The team that came to set up our new TV & modem were AMAZING! The new TV was up and ready for receiving the Wifi very quickly. One of the agents did the TV task while answering all our questions. Once the TV could receive a signal the new voice remote was introduced & my husband was all set.

The Geeks installed a 65" Sony A90J in our bedroom, getting everything up and running. The 60" TV replaced by the Sony was moved to our sunroom, where it displaced a 2006 46" Sony XBR. The Geeks were very accommodating, helpful, and personable. They took the time to explain that which required explaining. I look forward to working with the Geeks should I need their assistance.

Answered all my questions in a thorough manner. We’re very polite and professional.

The installer from the Geek Squad did a great & professional job. Made sure everything was exactly what I wanted as I needed it done.

I love the Geek Squad team. They do great work, they are polite and tidy. They arrive on time. And the installation is quality work.

TV set up went smooth and easy with Geek Squad support. All of our questions were answered.

The agents set up my tv for me. They put captions on my apps and showed me how to use the remote.

THEY MOVED MY OLD ONE AND INSTALLED THE NEW TV AND ALL EXTRAS WITH IT IN A SHORT TIME. I HAVE HAD ZERO PROBLEMS.

Daniel and Marcello were professional and knowledegable and offer helpful hints.

The Geek squad has ALWAYS given me great service! No complaints here! Thank you!!!!

The guys removed a large (250#) Sony tube TV up a flight of stairs and did a great job. Would definitely use the service again.

Please have your Geek Squad people approach their job “in how can we make this experience a good one for the customer—instead of telling everything that they can’t do.” After starting the process of getting a new TV (after dealing with Mediacom) the end of December, jumping several hoops, then being told to jump some more hoops nearly 4 weeks later during the installation, I wasn’t a happy camper. I wasn’t sure what the $150 was getting me. Thankfully, Joe S recognized my frustration, made a simple phone call, and completed my service in a calm and capable manner. (After I paid another $50.) I do like my TV and more powerful router.

May I say that even though the young man did an excellent job and was most kind and helpful, I feel, I, that any installation that is 50 inches or over should be handled by two technicians, not one alone. I have a large entertainment center and he truly needed another pair of hands to help him install. He never complained. My observation.

Great, helpful technician. He really cared that my TV was set up and working as it should and gave great tips and advice.

The geek squad fellas installed it and got it hooked up perfectly

Agent connected tv, set it up and were very polite

They did everything needed including WiFi. Delivered it. Setitup. And took the old tv away.

Excellent job of connecting and mounting my new Samsung S95B tv.

Had Geek Squad Technician set up new Smart TV. Did a great job and explained all features very well. Their service is always outstanding!

It was a pleasure dealing with Nolan. He had the old set removed and installed the new one quickly. He explained everything to me and answered alll my questions.