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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed and setup, explained settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good work, very helpful in explaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers vey good at their job, placement was perfect, explained use of smart tv...excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instatalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount For 65" UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a seamless purchase with Best Buy. The mount works awesome and the installers were professional and great to talk to. Very Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 50 in Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Alecsandr Arakelov, was clear in his arrival time and punctual. He was polite and clear in his explanation of the 50 inch Samsung UHD LED TV and its abilities. He followed all COVID-19 guidelines and I felt very safe as a result. He thoroughly explained all the features of the TV and provided me with recommendations in case I had the need for further services. I was thoroughly satisfied with the experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV it was fast and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hook up my equipment and installed everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job of setting up my TV and took time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is knowledgeable, courteous, and gives exceptional service. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and hooked up all my devices. They were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys hooked up my new device with all the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv was reprogrammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantino did a good job in programming my new LG TV...he showed mr how to use remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and programmed the remote to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable on TV Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative made recommendations on placement of TV and mount to use. Was knowledgeable and efficient with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Knowledgabe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box a job well done. We hooked up to my new stereo system and all went smoothly from the minute we turned the system on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV hooked up the new and programmed the remote with the cable box and stereo Well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and did a great job! He also showed us some features of our new TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to my house set up my 65 inch TV and put speakers in the wall. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD does excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very friendly, and helpful. He set everything up and explained what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best service. Removes old equipment and sets up new.

    I would recommend this to a friend