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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job. Very courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and Chance arrived on time. They were able to set up my new TV, and install all my apps! They explained clearly what they were doing, and they did not leave until all my questions were answered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician to set up TV! The tech was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient and friendly & helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not from Geek Squad but he is a Great technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation, he came on time.Friendly service and very approachable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squads awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome they help set-up the TV and show me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new Sony Bravia 7 quickly and made sure everything was working properly. He gave me some instructions and left with the TV working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all the devices. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stayed and answered all my questions and tried to explain all the different things I could do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was great. They were very knowledgeable and had everything up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech finished what subcontractor was unable to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed tv and finalized install of app to project photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, nice guys, did a wonderful and expedient job, with great personalities to boot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected and Setup 51 TV"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Rich did an excellent job setting up and answering any questions regarding the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation on our tricky config.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a terrific job of connecting our new TV to our tuner-amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking forward to trying to install and set up my new 70" TV. The Geek Squad delivered it and as they were putting the feet on we discovered that it was too wide to set on my TV stand. Fortunately the guys had a wall mount with them. It didn't take long for them to mount the TV on the wall, hook up the sound bar, and help with setting it up on my cable service. I probably could have managed it all, eventually... but the Geek Squad fellas made it so much easier. Well worth the very reasonable charges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation guy was courteous, prompt, and informative. i bought stuff i didn't need, and he was honest, explaining why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection and great customer service. Geek Squad did a great job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serve was awesome and he explained everything and was on top of showing me the what I need to know. He was an expert. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer who knows his work very well. He was in and out in no time. I was very impressed. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest Room TV- Big Hit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new smart tV!!! Our guests also love have it in the guest room!!!

    I would recommend this to a friend