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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen showed on time and quickly installed everything and stayed quite awhile to explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the tv on time on the same day, great service, and they left with the tv running perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job with my tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Efficient and explained everything including recommendations for better operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was knowledgeable, fast and helpful. the installation. was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap but absolutely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thirty minutes to hookup with tv and all the fixings, plus lucid explanation of how the heck to work it all. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad TV installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Travis did a super efficient job of installing and setting up my new TV. I couldn’t have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were knowledgeable and quick I was very happy with this service I woul definitely do it agy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who delivered and completely setup the television were excellent and assisted me in learning as well, no disappointments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fast putting up our new 75”TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our 75” TV They were so helpful & didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little time, much satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly and considerably installed by hard working techs wanting to make the customer happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    77" Sony OLED set up went very smoothly, with Geek Squad. They brought everything that they needed and did the set up in a very short time. The tech went through the whole set up procedure and paired it to my AVR system to maximize the experience. When he left, I understood everything that I needed to know and could spend my time enjoying my awesome new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So professional and courteous. My new TV was installed perfectly. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed my TV quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv, mounted my new tv and connected all devices to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and took care of all of my wiring needs in a timely and professional manner. I was very impressed with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new television was delivered, setup, and the old unit was removed within the appointment time. Thank you BB and Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a pleasure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruben, was extremely good at, Explaining everything and was neat. Got things going and cleaned everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed Up and Showed Out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that showed up really SHOWED UP! They were super smart and accommodating. They quickly assessed the problem, fixed it, and took off-they we’re supposed to be off that day, but answered my distress call. Much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the Geek Squad. They got our new TV all set up for us and ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job,,good job, good job Great customer service installer’s fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, it was "User Error". The important thing was it worked when he left.

    I would recommend this to a friend