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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Knowledge and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had 2 televisions mounted by the geek squad. The 2 techs were very knowledgeable about the products and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Connect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was a very nice person who knew his stuff. He was very patient with all my questions and setup was perfect. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative, extremely helpful, friendly, great cu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was awesome along with the young lady that assisted him. I was totally impressed with everything that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to have geek squad set it up. They set my cable remote to the TV, so I didn't have to use 2 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew immediately what the problem was and took care of it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had service at my home for installation of my tv, roku stick and Ring doorbell. Saved me lots of headaches! Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wi-fi upgrade quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked carefully and explained the process and the proper use of the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helped me through the whole process. I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fast and efficient job installing our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vVry polite and professional. They set up the new 55" Samsung TV and removed the existing older model. They were very knowledgeable connecting the apps and did most of the work to get the TV running. The training on how to use the smart TV was too quick and not enough time to grasp the process. Needed more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job of installing the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast, efficient quality service. Polite, courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was on time and very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast to install my TV and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done, geek squad well knowledgeable in their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was efficient and they also detached my surround sound system that had ceased to be necessary. My 12 year tv was taken away and all the extra cords, etc. were also gone. Friendly and efficient staff.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job putting this thing up. I had so many questions and they answered each and everyone of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv were efficient and exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad know their stuff

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want piece of mind about purchasing a TV and a great set-up, look no further than the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered the tv on time. They set everything up and did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85in. Tv to wall and my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great did a wonderful job. Would recommend them to anyone that needs any kind of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man set up my tv and connected all devices. Very easy to deal with .

    I would recommend this to a friend