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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 18,776 reviews
  • Rated 4 out of 5 stars

    Installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected the TV to Blu-ray, receiver and external speakers, but programing the remote was a problem as this was the first time the agent had programed one of these remotes. After the agents left I had problems using the universal remote and subsequently ended up buying a Harmony remote from Amazon and returning the first remote. That resulted in needing Geek Squad to come back and program the Harmony at an additional expense,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have never down the set-up on my own. The installers were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was our technician. He was patient,knowledgeable and courteous. He is truly a valuable asset for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team Work done All equipment up and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had additional equipment to finish the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly. Had additional equipment to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV were professional, courteous and quick. Very helpful with all set up needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad is my Hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best comprehensive service in all respects! I am so glad I opted for this package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up my tv and hauling the old one away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service by Lacy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacy took the time to look over the TV and found it was damaged. Went back to the store to get a different one and helped me do the even exchange. Called to let me know when she was on her way back. Installation was done and operation was explained to me - very pleasant. The original scheduling was an issue and had to be rescheduled - I received several confusing texts about rescheduling - one of them was at 1:00 a.m.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team went right to work and assured everything was set up, updated and worked as it should prior to their departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had the tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out was really good. He explained how ro use all the functions on our new tv. Very friendly & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great no complaints and they did it quickly no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, friendly and were great at answering question we had. Great representation of Geek brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad setting it up exceeded my expectations were very thorough and explained everything in detail to me thanks Dave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best buy guys were so polite and helpful, Set up my new TV and programed it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who do these installations are really good. At least the two who I had were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great experience. They explained how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were right on time, friendly, smart and did a great job showing my all I needs to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came, set everything up no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys had done enough setups that things went quickly and smoothly. Saved me a lot of time and worry. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers & sets up Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered the TV & got everything set up on it while showing us how to do it

    I would recommend this to a friend