Customer Ratings & Reviews

The Geek Squad delivered my new tv, sound bar and blue ray/ DVD player. They unhooked my old equipment and hooked the new equipment up. They made sure everything worked and the remotes were all sinked to the things. They showed me how to use everything even made sure my Netflix and Amazon prime was working. Then they cleaned up all the boxes and hauled away the old equipment. Made it so easy for me to just sit and relax in front of my new TV.

Geek squad did a great job getting my son's new Fire TV set up and running. On time was appreciated.

The team came out to set up our new TV. They were incredible. Very nice. Helped set up everything we needed on the smart TV. Showed us a lot of neat and different parts of the remote. I am beyond happy with the Geek Squad that came out. Even was given a personal contact if I need anything else with our TV or if we couldn't figure out something. I was very impressed.

The Insignia TV was set up in a few minutes and has operated flawlessly every since. Yes, it was worth every penny.

The agents mounted my tv and connected my devices quickly

Geek Squad person arrived on time and did a excellent job. Very happy. Set up was quick and everything was explained.

Great job on installation and going over the features of the TV.

Brian was thorough in that he explained the operation of my new set up

Installed my tv quickly and expertly. Was very prompt for their appointment.

Devon was excellent. He got my TV programmed, was very polite and sociable, and followed COVID-19 protocol by masking while he was in my apartment. He was prompt, tried to set up my wireless printer to my iPad, but was unable to as there was too much interference from other units (144 total), and I did not expect miracles. His honesty was appreciated in this regard.

The guys that delivered & installed my new 77" LG TV were outstanding! They were very knowledgeable about the equipment, they were very careful not to track in anything (the moon-boot shoe covers were impressive) & they were very professional & polite. I was very impressed with the way they coordinated with each other, almost like it was choreographed. Excellent work.

The agent went out of hi s way to help my son,he is in a wheelchair and not able to do it.

Geek Squad makes installment so easy and it takes them very little time to accomplish the track! Great workmanship!

The young man who delivered and installed my TV set it up very quickly. He was extremely polite and knew exactly what to do.

Wow Super easy . I would have them do itv again. Very clean, fast, very polite,

The Geek Squad employees were very professional, and did a great job installing my new TV.

After a 3rd party installer failed leading me to believe I had a faulty tv the Geek Squad installer arrived and quickly determined the problem which negated the need for another tv. He stayed to complete a thorough check of function and there was no comparison to the other installers. He deserves a raise. Awesome customer service and changed my mind about Best Buy.

Geeks were efficient and knew what they were doing. Everything works well and overall it was a job well done.

Agent gave great instructions to remedy problems. Easy relaxed manner while retaining a professional manner

I bought a new "Smart TV" and it was smarter than me. I needed to hook up a VCR and couldn't figure out how to cable it or set it up correctly because Smart TVs aren't set up to be joined to dumb VCRs. The Geek Squad got into hidden set up menus on the Smart TV and had it configured in just a few minutes. Then they graciously cleaned up the menus on the TV for us so only the menus we needed would appear. Finally, they were kind enough to recycle my old TV for me, saving me a trip to the recycler!