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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great jog mounting the tv to our wall. A lot more to it than people realize as far as electrical aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'The Patience of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my new LG was courteous and patient. After completing the installation and the cable hookup he showed my how to use everything. He called the next day to see if everything was working properly and if I was experiencing any difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experience was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers arrived on time and did an excellent and professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with tech doing tv installation. Very efficient and polite and answered all my questions.. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Through and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. Kind, courteous and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable on tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Infromative Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV color is very true and clear and sharp easy to operate, only thing that the company LG can take off the remote the little dot that jumps around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good service by Geeek Squad , They exactly know what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Professional, polite, patient, and extremely knowledgeable! Without the Geek Squad, I would still be wrestling the television and it’s extremely heavy stand out of the box. The LG TV purchase was an investment and the Geek Squad showed it respect as the unboxed it, put together and placed it on our entertainment console. Can’t say enough wonderful things about Geek Squad and the pleasant experience we had because of them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't remember their names- a father and son team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, courteous and complted the installation process quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great, they discussed everything and options had no problem with them. They respected my home and items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job connecting the TV and peripherals, and explained using controls in a manner we understood,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowldgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked on the TV with efficiency. They were very knowledgeable and made sure I knew how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My person was very pleasant and super knowledgeable. Set the tv up really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV and hooked it up to my receiver and showed me how to use the new remote and TV. Their service was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my sound bar, TV, and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casey was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was knowledgeable, quick and helpful. but I still have problems with the TV! sound goes off, and I have to turn the TV off, to get sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please give credit to my sales and service teams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and setup. Will highly recommend. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV..... Looks great and has a sharp and clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only store for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely tv great picture, great price, the only place I would buy a tv from

    I would recommend this to a friend