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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Set up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV. Explained use of remote, showed all benefits of TV and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my 77 inch TV quickly and efficiently, cleaned up the materials and boxes, and set me up to the cable company. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my TV. I didn’t have to do anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuning a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how great the picture quality could be until your agent tuned our YV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation with no drama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros. I'm thankful Best Buy offers delivery and installation on this 70" set. I would not have purchased otherwise and enjoyed the viewing. Did a great job installing. I know we would not be able to do this install in the time they took to do this. Gave a quick understandable tutorial since this is a 'smarter' tv than us. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put together my furniture and connected my tv and everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holding on 1 of 2 Mounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of 2 mounts purchased. Does the job. Moves with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job of setting up and explaining how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup service. Friendly, professional, thorough service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy team.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They rock!! They hooked everything up and showed me the main functions of the TV and how to use the control to best fit my needs !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek that installed my TV was polite and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Breezy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and connected it to all that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service people were knowledgeable, polite and professional. They attended to their duties while this old guy pelted them with questions, all the while diligently going about explaining the services I ordered and the setups they were performing. They explained all of the optional services I paid for and explained how to achieve the best value for my expenditure. Thank you very much; Jim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time. Completed a quick and professional set up. Cleaned any mess and were finished before an hour had expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocate TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents relocated one TV to another room and installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Great set up of the TV by the Geek Sqad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer set everything up for me in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Was helpful and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not present, but my daughter said they were fast and hooked everything up ,and explained things well. I just wish they hadn't used so many ties on cords , made it hard to move other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV connect and setup, a benefit for having the Geek Squad protection plan.

    I would recommend this to a friend