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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed the TV Done Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a good job hooking up the TV and explained what all the buttons did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are super!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad multiple times on our home theater/computer setup. Wonderful young people who know their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set it up for us....great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with our samsung 75 inch tv And it is a beautiful picture and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geeks arrived exactly as planned and on time. Again, they knew exactly what to do in a challenging situation. They were kind, courteous and efficient. We are sold on this kind of service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and needed help getting it set up. They did a great job abd I truly appreciate the help. Technology is a struggle for me. He set up my Netflex and was very professional. I love being a member of Best Buy. They help me a lot, with my personal computer. It's a piece of mind knowing they will help me!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up the Tv and all its features. My friend was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did an amazing job in a short amount of time for a complicated project, made complicated by me. excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up everything and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely was very happy with the installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady who installed our TV and sound system did amazing job. Highly recommend her for future services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squid does it job quickly and with efficiency

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional . They set up our TV and trained us quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for Guy hooked it up for me nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was very knowledgeable and done the task very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivers and I could not be more happy to have requested the setup of my new TV in my home. Geek Squad explained the TV and made sure it was connected to other components. They also take away the old TV for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony's set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Geek Squad set up - what was I waiting for. Technician showed up on time set up new TV. Walked me through the varius remote operations. The setup was completed quickly, took old TV and cleaned up overall very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely reccomend them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were GREAT at what they do, used levelers so you know the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only real option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was great, very thorough. The team answered all my questions even when it took them over the time allotted for my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shopping experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. He helped me find everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks knew what they were doing and got everything I asked for to work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and helped set up some of the apps on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician showed up on time. He was courteous and extremely helpful. After everything was hooked up, he took the time to show me how everything worked and how to use the viewing settings.I had an issue with part of the install which could have been my fault due to lack of understanding. The technician returned a couple of days later and took care of the problem in a courteous and professional manner. It was well worth the money for the piece of mind.

    I would recommend this to a friend