Customer Ratings & Reviews

Great install by professional people! I would highly recommend this to anyone buying a tv

They did a great job They installed the Tv and made it look easy

I made a purchase of a 49” Samsung TV and it was hand delivered on November 12, 2018. Anthony Assante and Mark were very professional and efficient to bring and set up my TV. These two were very respectful and caring toward this customer. I was greeted well and these two men were good representatives of Best Buy and their product. I will continue to purchase from Best Buy.

Geek squad were very friendly and courteous. Answered all my questions and walked me through how to use. Highly recommend them.

On time with our TV delivery/installation. Very professional and courteous.

I’m not the most tech savvy guy around, but I think I could have managed to get my TV home, hopefully without damage, wrestled it into the house, unpacked it, set it up, then cleaned up my mess and gotten rid of the packing materials ... but why bother when the Geek Squad can handle all that (and do it better). So, my advice is to cough up the extra few bucks and have the Geek Squad make buying your new TV a totally pleasant experience. Thanks, Best Buy and Geek Squad! .

They unboxed, built, connected, and got working 2 "smart TVs" and showed me how they worked, thoroughly. When done, they cleaned things up and left, leaving me with 2 new functional TVs. They had informed me so thoroughly what to do and how they worked, they worked perfectly! A great, helpful job!

Very professional efficient and clean. My tv was connected quickly and looks great.

Geek Squad mounted the TV so well and did it quickly! We had the wrong part on hand and it was nice that Geek Squad had it on them ready to go so we didn't have to reschedule for a later date. They check in with to make sure it will be at the desired placement before installing then they go over how to use the device making sure you understand every step of the way. Great service! I do wish they had an availability closer to our purchase date.

The agents helped me install and program new home theatre quickly and efficiently.

The technician that installed my tv was very professional and did an excellent job!

I had to replace my old TV, and the Geek Squad installed it along with the new blue ray player and connected everything up to my Direct TV and insured my streaming services were connected and working. They were actually a little earlier than anticipated and were very helpful . Can't recommend enough.

Excellent service and efficient. They know what they are doing

Geek squad came in hooked everything up and explained how to use everything before they left. They were very professional .

The agents were friendly and helpful. Installation went smoothly.

called ahead to confirm, was very friendly, knowledgeable and was very helpful beyond what he was required to do

The technician set up the smart tv and ensured we understood the basic functions...very knowledgeable!

They were quick and efficient on setting up my TV.

I had Best Buy Tech's set up and by 75" TV and Sound Bar. The explained the programing a even helped me load up my old 65" TV enabling me to take it to a Senior Citizen's home that could not afford a TV.

The crew did a great job. My only complaint is a lack of communication from the sales dept. (they didn't know about removing the old TV).