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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    They know their stuff

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an entertainment center and a universal remote. They programmed everything to my satisfaction. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would give more stars if I could

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say worth every penny!! He was professional and knowledgeable. Very friendly and helpful. Set my TV up to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad guy.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up all of my devices to the tv and made them work with one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and painless

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful team that came to hook up my tv .Answered every question !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came and set up my tv answered all my questions and showed me all the goodies my tv had to offer. They were very nice and friendly and made sure things were cleaned up when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup were done when promised. Worth the money to have tv setup and old projection tv hauled off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup was professional and informative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job in the setup of the tv, sound bar,and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great! They quick clean and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge is worth it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we were not very impressed with how we set up our TV but the Geek Squad came out and made it perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek te and sound system was set up 2 weeks.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television and sound system was not put together for one week. The television and sound system was delivered one week after the techs showed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted to the TV connected all my toys even connected to soundbar great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    polite cautious and patient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well and quickly done with full use explanation and guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek squad come to my home and set up the new tv is a great service. Hauling away the old tv rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He came, he saw, he conquered

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and then he left. What would have taken me hours to do, the installer did in about half an hour. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful, skilled personal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Technician, David, who showed up at our home promptly, could not have been more respectful or accommodating! He assembled our TV and set us up quickly and thoroughly. He patiently reviewed all of the features of this new "smart" TV for us and made sure he answered all of our questions too. We are not very tech savvy and he was patient and a very good teacher. He treated us as though we were family, making sure we were comfortable working our new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Very nice and professional Would recommend the Geek squad to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82" new TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set-up, and connected my new TV. Showing me how to operate the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home delivery

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery guys were polite and cleaned up went thru remote operation a credit to best buy customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent. Went smoothly. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The representative was professioral!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was professional, punctual, and knew his stuff. I would highly recommend this service.

    I would recommend this to a friend