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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad unpacked and set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked and connected my smart TV to my internet so I could stream programs. They showed me how to set the brightness as either Vivid or Standard and other features of my Sony Bravia TV. They were amazing. I could not have done the set up on my own. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad come over and hook up our new TV to our sound system in the house. Not only did he hook it up, but also straightened out the wire mess we had going on thru the walls! I cannot say enough good things about his service and knowledge! We have had several technicians come to the house to hook up TV's and sound systems and his knowledge of all things related to the sound system was better than anyone we have ever had to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Setup[

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team has always been great! That's why I continue to call upon them when I need any assistance with technology and/or setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Thank You!! Geek Squad knew exactly what the issue was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and service. Representative was welled trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very pleasant. We talked about the t.v. and how it works and how to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three Cheers for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and helped me be sure I was connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to my house to install 2 TVs were fantastic! Very impressed with their professionalism and friendliness. They were so nice and helpful. I would use the Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up TVs and computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help for set up. Very thankful for the help. Tied all the cords so was neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad brought my new tv early!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and asked if it was ok if they came an hour earlier than scheduled; of course I said yes. They carefully handled my tv as they carried it into my house, unboxed it and attached the stand, then put it on my stand. Then they took my old tv away, along with the packaging for the new tv. They managed to do all this in less than an hour. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation and setup of all apps and personal settings. No problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, good sense of humor, made sure everything worked. Couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my TVs and set up apps. In addition, he helped me finish installing all my audio equipment. I am 84 and I don't have the physical ability do many things. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted both my large tv and set up my smaller tv in no time! Super nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very respectful and friendly. Took time to explain how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony TV that works flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the Harmony Remote has made the use of multiple devices so less complicated and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77 inch set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices hooked up and working. Great job! Done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I got when my big screen was delivered and set up.It is a 65” and the guys were very professional. Knew exact.y what they were doing,didn’t take long to install and get set up. I would recommend this service to everyone,I am a widow of recent so I really needed this service.They made sure all was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup for my new Sony TV and Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative that came to my home called before arriving, was on time, set up all of my devices including my new Sony TV,mSound Bar, and connected everything to my Fios service. He also programmed the Fios Tuner and downloaded the latest TV software. He took all the time necessary to acquaint me with how the TV and remote work so that I would be able to use all of the features of my new setup. Excellent service in all ways and I would recommend the Geek Squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV and trained me how to use it. They were very professional and kind

    I would recommend this to a friend