Customer Ratings & Reviews

The agents setup my TV and trained me how to use it. They were very professional and kind

TV came nicely packed in a box, they unpacked it. Put the legs on it. Set it up on my entertainment center and when I hooked up the antenna to it they in turn programmed it for me and picked up all the stuff. The boxes miscellaneous things and took care of all of that instead of leaving at set.

They removed the TV from the BIG box, set up TV, removed and cleaned up all packaging.

The technician delivered and installed a new 50 inch tv. He connected it to cable as well as a new sound bar and synced the remote to manage all three functions. He worked quickly and efficiently and hauled away to old tv. Great service.

I recently purchased a large Samsung TV from Best Buy and am happy to that say that the Geek Squad came out and installed my TV. They were on-time, did a flawless install, answered all my questions, and took away my old TV. My TV purchase, the install, and the take-away of my old TV was flawless. I am very pleased with Best Buy Geek Squad and highly recommend them.

Agents were courteous and patient; did the set-up well and quickly.

Tech that showed up did an excellent job in setting up my TV and installing it and explaining the features and setting Unfortunately I don't remember his name

One of the best service Best buy has provided and am happy for this.

Excellent professional workmanship! All work done in a timely manner.

My Mom was shopping for a new 60" TV and I suggested she purchase it from Best buy due to the added extra service to install and connect her new TV to the internet and show her the remote and all. Typically, she would have to wait on me to visit her in Jersey (I live in GA) to connect everything. I love Best Buy's services. I've also used Geek Squad to go to her home to fix a laptop I purchased for her from Best buy. They're a life saver. Thanks Best buy!

The installer, Bryan, did an excellent job and installing a third TV when I asked him to.

The setup was on time, quick, professional. Features explained.

The rtechnicians installed a new TV without problem

We needed to be able to aim the tv down but also aim it to the right. It works perfectly. The installation was very easy.

Bought a 65" tv. The sales person at Best Buy in the Lafayette, LA store showed me a large display to tvs to chose from. He showed me of the two that brands that I picked there quality and what they had to offer. Picked the Sony and thanks to Dallas my go to sales person.

The technicians set up the tv, made all the connections and took away the old tv

The Geek Squad did a great job on the install! They were so professional and efficient. I would highly recommend them.

Great service. Even came with another tv in error.

THE AGENTS SET UP OUR TV, AND REMOTES. TOOK VERY GOOD CARE OF US.

They were great. Came on time. It was a quick and easy install. Answered any questions I had. The only reason I didn't give them 5 stars is because a weird glitch has occurred with some display lights. After I turn off the TV they intermittently come on and they have completely different on/off circuits so not sure how this happened. May or may not be related...UNK