Customer Ratings & Reviews

I was so glad I paid for the delivery and instal. The Geek squad was at my place for all of 1/2 hour tops? They took my old TV (20 year old and heavy) and the set up the new one and taught em how to use it. They were so great, it was so easy, they were on time and nice people.

I purchased Geek squad because I'm not that great hooking up TV with all the devices nor did I want to carry the TV home. For $99 they did it all, efficiently and with a smile. Very nice guys who showed me how to get the best picture possible with the correct cables -- 4k, HDMI and optical.

Our installer delivered the unit to our house, set it up completely, explained the remote control to us, and then carried away our old/dead HDTV! He worked quickly, talking with us as he worked, explaining this and that, and did his tasks professionally and courteously. What more could you ask for?

Patrick Obier installed our new Television and hooked up all the componets as well as giving good instructions on how to best use the product. He has very good attitude and is very nice to be around. We were happy they picked him to be the person to take care of us.

The installers showed up when expected and immediately went to work. They set up the new TV with Roku installed and made sure it was working correctly. I am very pleased with the new TV. I am also very pleased with the salesperson at Best Buy who made the recommendation concerning the new TV. It was a perfect fit and works beautifully.

The Geek Squad members were great. They were very knowledgeable, accomplished the task with no issues and were very helpful in giving some instructions on the operation.

Your Geek Squad, it was very professional. It came on time, which is always a plus I watched them set everything up. They answered my questions and I was surprised the 2 of them came from 2 different stores, but yeah, they work together like a team. Like they had been together before Awesome. Also I was impressed with the product that I haven't brought I wasn't aware. That Sony was still out there. A name that I've been familiar with for over 60 years. So thank you very much for everything. Why am I add the leaf of California and even my aged uncle. I bought the same TV 2 weeks after I bought mine and a Geek Squad. It was just as proficient here on the West Coast.

New tv has great sound and picture qualty. Controls are easy to set up and use. Having a smart tv really does make streaming and watching cable programs easy

Very professional, neat , clean and very knowledgeable. Which is just what we needed.

My Lg 60" tv arrived on time, it was connected and setup easily. They were professional and friendly and very knowledgeable. I am very pleased with Best Buys and our TV purchase, have purchased the extended service for no worries.

We're older and retired and wanted the Geek Squad to deliver, unpack and set up our new tv and sound bar. They were here on time, very professional and knowledgeable. They had our entire system set up and explained quickly so all we had to do was "click the on button"! They were super!!

I recommend this for people like me who know nothing about connecting new technology. It was quick and the young man took his time explaining the remote and TV’s special features. It made the difference in the enjoyment of my wonderful new Smart TV.

The agents that came to my house were absolutely wonderful! I can’t say enough nice things about them. They answered all my questions and set ever up, they even helped me with the TV we moved, ended up I put a connection in the wrong place, above and beyond.

Excellent service and set up was done very efficiently! Chris was extremely helpful and patient in getting everything working and set up for us. He made sure we understood how to work everything! Would recommend!

This was my 2nd time using Geek Squad to install TV/SoundBar/wireless router. Once again they did an outstanding job. Neat. Pleasant. Everything was up and running when they left.

I had a 77 inch TV delivered. The two technicians were very precise and professional. I had to buy a separate stand because the TV did not have one. The stand lacked hardware, but the technicians had extra in there bag which they use. They got the job done and did it well

Excellent service from the Geek Squad. Very professinal. TV set up was very educational and adjusted to our preferences. The best set up service I have ever experienced!

Geek Squad arrived when they were expected to. Tech was courteous, and professional at all times. He completed the installation, was able to answer the many questions that I had, and explained the new remote and TV to my satisfaction. We have had no problems with the unit since it was installed.

The Geek Squad from BEST BUY is terrific. Not only did the technician show up on time, but was so efficient my new tv was set up in less than 30 minutes. It would have been even faster if I hadn’t asked so many questions which he answered so that I understood his answers .

Husain & a girl in training.Very professional, responsible/ friendly and very helpful to offer me if he can dispose old & replaceable TVs .Love their service with a smile & knowledge at what they do best .