4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad guys came and did a great job for us. On time , courteous and professional.. Would recommend their service to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't leave the house until all equipment was installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical support crew were very quick and professional. I'm very happy with the set up of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was excellent. They were quick and thorough. The tested everything and walked me through the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived within scheduled time. Explained everything he did and made sure everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and friendly representatives. Explained everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    employees installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the employees were very knowledgeable and installed everything right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen quickly installed my new 55 inch Samsung in less than 30 minuets. Showed me how to use the remote and went on his way to his next customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in setting up my TV and connecting all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and did a great job. I really like this TV a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connecting our new Tv to the internet, surround system and all electronics and sync our new Harmony control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service I had was in the store. It was quick and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, however...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the setup services are way too high in price. I appreciate the Geek Squad's professionalism and knowledge, but the high price is aggravating and spoils an otherwise great shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV profesionally and quickly. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my new 70 inch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding..!! In and out of my home in 20 mins.. Everything was explained and they even moved the old tv upstairs to my bedroom and hooked that up also.. Best Buy is the only way to go..!!! Getting ready to order a new washer and dryer from best Buy..Thanks again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team we’re timely, efficient and were so fast in getting my 2 TVs up and going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in with the best attitude even though we were three floors up. We talked the entire rime while they did an excellent job setting everything up. They were very professional and quick. These guys were exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was overwhelmed by all I need to learn. BUt I know I can all for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up my tv quickly & I know how to see all the shows that I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed / educated me on TV features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and ensured all features I wanted worked and showed me how to use them.

    I would recommend this to a friend