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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that delivered and set up our tv were pleasant, professional, and efficient. Would use again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad did not set up TV properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up seemed fine, however, we noticed, a few days later the tv turned on by itself in the middle of the night. Weird. Turned it off. However it continues to turn back on in the middle of the night. I am unable to solve the problem. I am requesting someone come and fix the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tehnicians mounted the TV, connected to all my devices and harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin showed up right on time. Setup the tv , sound bar, the dark , cleaned up all within an hour. Super tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our TV as expectedand setup TV to meet our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a simple setup that took only 20 mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a simple setup that consisted of removing TV from box hooking up cord setting it on top of stand and programming remote. Took 20 minutes to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave the work to a great contractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was slow in contacting me when they were rescheduling my delivery and installation for the third time. The outside contractor kept me informed on the delivery and install calling me to make sure I would be home. The contractor dispatch, and installers took care of me like the Geek Squad should have. The actual delivery and install took place with no issues by the outside contractor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was thorough and effectioned . He made sure everything was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our 75' tv and did a fantastic job making sure everything worked in sync! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was right o time to install my TV. they were fast, efficient and explained everything I needed to know. A week or so after the installation the TV lost the internet connection. The on screen commands didn't work to reconnect it so I called the Geek Squad and they walked me through correcting the problem on the phone. The installers even left contact info so that I could reach contact them if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 75" TV and a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Set-up done quickly. Cleaned up and took boxes and packing with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service is excellent and the picture on the tv is great i like everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GGG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Great Geek Guys (GGG) did it again. They know what they are doing, clean up the packaging, inquire about assisting other projects, etc., etc. While to some the cost seems on the high side, it is not! No frustration, no mess and no fuss are real products and the expense is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Explained everything thoroughly. No problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers and a great Geek Squad rep who installed them (Ed D). They were on sale which made them even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service was fast and total.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was set in place and all my extras was connected. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation proceeded smoothly with all my questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fantastic- knowledgeable, efficient and spent time explaining things in a way I could understand. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remmi did an excellent job of installation and explaining how every thing worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Matthew Myers and Robert Tegge did an excellent job removing the old TV and setting up the new one. They hooked up the DVD player, and even ran their sweeper when they were done! Excellent job! Very satisfied with the whole job!

    I would recommend this to a friend