Customer Ratings & Reviews

Great job setting up the TV and showing how it work

The techs installed the new Tv, removed and hauled off the old TV. The new TV was setup and operating when they finished. There was a problem with the sound bar and the solution and options were not covered well and I ended up removing the sound bar. The techs also did not explain the setup options on the TV very well and I have gone back and done research and changed several options.

Unfortunately tv didn’t fit on our stand and had to be returned. Michael was extremely patient and helpful in selecting a new tv and rescheduled our delivery and setup.

Geek Squad installed - so it was a seamless installation for us. The "squad" came on time, they were courteous and thorough. The soundbar was did not sync up with TV however and we didn't discover the problem until after the squad left. The next technician figured out the problem and fixed it!!

They removed my old tv and replaced it with my new fire tv

They did a good job of installing the set and setting up basic channels and showing me how to use it.

Fantastic! I had no idea how to connect a Firestick, a Blue-Ray DVD player, a Region-Free RGB DVD player, and a laserdisc player to the new TV.

The agents set up the TV and all services. Very friendly and knowledgeable.

I had a Geek Squad installer deliver and set up a 50 inch TV. He connected it to all my attachments, set up the wireless router connection, explained how the TV controls worked, answered our questions, and removed our old TV. He was quick, courteous and extremely knowledgeable. In the past, we bought our TVs from Best Buy because of the Geek Squad expertise. This experience lived up to our expectations. We will be back when we buy our next TV.

gent was knowledgeable and friendly and explained every thing

The installer was quick, very helpful. Set up our cable to the new tv, and showed us how to use this smart tv.

The agents were on time, friendly, and professional.

These guys did a great job installing everything. Recommended.

The technician that came to my home was knowledgeable, courteous and respectful of me and my home. He was able to install the TV and explain to me how to switch from my regular programing to the Smart options using the remote control. He was very pleasant and I would certainly recommend him and The Geek Squad to anyone!

Very friendly and knowledgeable and very quick with setup

The service was for installation and setup of a 4k Roku TV from TCL. The installers came on time and were friendly and professional. Good to get what you expect from service!

When I bought my 65" TV I knew that they'd deliver it, but I also ordered a speaker bar w/woofer and a wireless headset, so I signed up for the setup. The guy at the store wasn't sure that the setup would allow two things working to the tv at the same time, and I might have to plug/unplug one thing at a time. The two guys talked it out, came up with a solution and both things work at the same time without a manual change, I'm a happy camper!

Very professional. Took care of everything. Very nice to an old lady.

They were amazing. Love my tv. Would definitely recommend you.!

Geek Squad installers did a terrific job. They made sure I was happy with TV placement before drilling holes. They also went over all my connection options, and even offered a demo of my TV before leaving. Cleaned up and took away all the packing materials. Great service, and with my Total Tech membership, FREE!