Customer Ratings & Reviews

This isn't the first time the Geek Squad has come to our house to install a TV. As usual, these guys take serious pride in their work. they take the time to tell you each step they are doing and why. Once the install is complete they go through the TV and the apps on the TV. they ensure that you absolutely have no questions before they head out to their next appointment. I highly recommend the Geek Squad.

The installation was done efficiently, professionally and without a hitch. Could not be more pleased.

Very satisfied They installed my TV and connected the soundbar to it and tidied away the cables

Brandon and crew were great. Went beyond what I expected, definitely will use him for any other purchases.

The installer was third party and was very knowledgeable. He took the time to update the tv without me having to ask.

HAVE TWO TV'S PLACED ON INDIVIDUAL STANDS. GREAT JOB

The agent did an excellent job mounting and connecting all my devices. Also did a great job hiding all the wires.

The agents unpacked my tv and connected it so I could use it immediately.

My Geek Squad agent, Jaime, was fabulous!!! She set up two TVs and a ring camera. One of the TVs needed a different bracket and she made notes so when I went to Best Buy there would be a record of the bracket that would fit my situation. She was so pleasant and competent, plus showed me how to operate the new devices. If I need a Geek Squad Agent, I will request Jaime!

Had geek squad set up TV. Very informative and helpful with explanations and answering all of my questions

The guys they sent to the install were very knowledgeable and I would use them again if I had a problem with my system

The agents unpacked my new TV, but before they were able to hook it up, one of them noticed that the screen had some internal damage. They packed it back up, returned to the store, and, a bit later, returned to my house with another TV. They hooked it up and made sure that everything worked as it should. They were very professional.

TV installed correctly and with patience at my ineptitude of all things electronic.

he set up tv and then took the time to explain how to use features and remote. Very helpful

SIMPLE INSTALATION. DURING INSTALL TECH ASKED TO THROUGH A SWITCH ON MY ROUTER TO OPTIMIZE MY GOOGLE ASSITANT AND ALEXA. WHICH ACTUALLY MADE IT HARDER TO COMMUNICATE WITH TV. THIS IS A 65" SAMSUNG CURVED TV. I ALSO HAVE THE SAME REMOTE ON A 82" SAMSUNG I BOUGHT LAST YEAR. SO I NEED BOTH TO FUNCTION THE SAME. AS I AM LEGALLY BLIND. SO THE GEEKS ARE COMING BACK IN A COU;LE OF DAYS TO FIX. ALSO BECAUSE OF THE CHANGE TO MY ROUTER SOME OF MY DEVICES ARE REPORTING A WEEK NETWORK CONNECTION. ALSO 150.00 IS A LITTLE PRICEY, FOR WHAT WAS DONE.

The Geek Squad team member quickly set up my tv. I'm sure I would have taken 2 or 3 times as long tto do it.

Our delivery was scheduled and just so happened to be our first really bad snow storm. So bad the delivery truck got stuck in a ditch and had to be pulled out...none the less Best Buy delivery/set-up team came through with flying colors! They were in great spirits considering their mishap. They were polite, and informative about our new products and a outstanding team. First time with Best Buy and won't be the last...job well done!!

Awesome mounting and a great crew from Pacoima who willingly answered the call to this job in Santa Clarita!! The delay was disappointing at first but between the Geek Squad Manager at Santa Clarita, the District/Regional Manager and Pacoima -- all worked out in the end. Thank you!

The squad was fast and set units good and had answers for all my question.

Very good work in the installation of wall mounts for TVs