Customer Ratings & Reviews

THE GEEK SQUAD SERVICE TECHNICIAN ARRIVED ON TIME AND BEGIN ANALYZING THE PROBLEM WITH THE WI-FI. HE DISCOVERED THE CONNECTION TO THE TV WAS NOT WORKING AND WAS ABLE TO FIND ANOTHER WAY TO BRING VIDEO AND SOUND TO THE TV WHICH WAS LOCATED IN THE POOL AREA. HE EXPLAINED IN DETAIL WHAT HE DID TO CORRECT THE PROBLEM. ANY QUESTIONS WE HAD WERE RESPONDED TO PROMPTLY AND IN A CONCISE MANNER. ALSO, HE PROVIDED INFORMATION ON THE USE STREAMING FOR TV PROGRAMS. HE WAS HELPFUL AND FRIENDLY WHICH MADE FOR AN OVERALL PLEASANT EXPERIENCE.

GEEK SQUAD WAS BROUGHT IN TO CONNECT MY NEW TV & SOUND-BAR & DVD. THEY WERE EXTREMELY KNOWLEDGEABLE ABOUT THE SYSTEMS. AFTER THE FINISHED THEY WERE VERY HELPFUL IN WALKING ME THROUGH ALL THE OPERATIONS SO WHEN THEY LEFT I HAD CONFIDENCE ON ALL OPERATIONS. GREAT PEOPLE.

Had my 70" Visio TV delivered and installed. Took much less time to complete the installation and setup than expected. TV, soundbar and satellite are now controlled by one remote vs three remotes. Internet also set up for TV. Professional installers even removed my old TV.

The TV is great and the Geek Squad did a fantastic job of installing, explaining and moving older TV to the bedroom. I couldn’t have asked for better service.

the thing is, we couldn't set up the tv because the tv wouldn't connect to the internet and Spencer (who you sent here) said the tv needs a part replaced. He was so helpful and then he set up another tv with a new Roku device.

The Geek Squad experts setup our new 82 inch Samsung TV quicky and then reprogrammed our three existing controllers to work using just one! What a convenient time saving inprovement to our home theater system.

I had the Geek Squad deliver and set up the tv for us and I was over the top pleased with the service. Ian was very helpful with answering any question I had and answered them completely. Showed my everything I need to know about the new tv and options. Very pleased and highly recommend the service, even at the extra cost.

Tom and Jim were great on delivering and installing our new 65" tv. They were very professional and courteous and knowledgeable on showing us how the tv worked. The picture is fabulous and true to color.

I've used Geek Squad many times with the changing of technology and upgrades in my home. The staff are always punctual, polite, professional, and efficient. I'm thankful for their help in always saving the day when I buy something new. I will continue to use them and refer them to others.

The two workers installed sound bar, TV, and laptop computer. They worked fast and with great skill. Also took away old TV and computer. Great employees!

The installers were knowledgeable, efficient, timely, professional, and super pleasant!

They showed up as scheduled, they were very quick, they were very knowledgeable and completed everything in a timely manner. They were friendly and respectful of my home. They provided excellent service. Great service from them was much appreciated.

Representative was polite and helpful. I thought I measured correctly before purchasing, but when it came out of the box and he had put legs on it I said "I don't think that is going to fit. He looked and agreed,but never hesitated, he said "no problem" we will do a wall mount. He was so sweet about the whole thing, he never got ruffled about it. Just fixed the problem and looked happy about it. I wish he could come fix my computer. But he only does televisions.

All the equipment was installed and connected to each other. The old equipment was removed and recycled. All the remotes were set up and we received instructions/training on how to work everything. Couldn't have done it without their assistance!

Nick, the Geek Squad tech who installed a Samsung 32" flatscreen and soundbar to replace an old CRT TV, set the new unit up quickly. This "masked man" not only put in the new, he took the old one, which we could not lift because it was so heavy, out for recycling, and cleared all the boxes etc. He was installing in the home of a 91 year old man; when he left, the homeowner could operate the system....so far it's been 2 weeks, and he's still able to switch sources and handle the issues that come up. Nick was pleasant as he worked, reassuring (important in this case), and highly competent. We have not yet run through all the options Nick showed us, but at least we know they're out there. Kudos to Nick: I hope he knows how much he helped people who are shut in during this virus pandemic.

Geek squad set up my 65’ TV and surround sound bar made the living room look like a movie theater: they did excellent job with remote control all in one including our DVR player.

Showed up on time. Knowledgeable. Made sure tv was working properly. Made sure my remote from provider was programmed to this tv.

Geek Squad agent was superior. He came on time, did the setup, clean up, and very patient with us on the orientation. Geek Squad is absolutely the best, and we appreciate the agent that did the setup for us. He did an AMAZING job, answered our questions and was very thorough and knowledgeable. Thank you!!!

Geek squad carried tv in effortlessly and set it up along with sound bar and Blu-ray player in a short time. Courteous and knowledgeable young people who are happy to help. I feel confident that The Geek Squad is the way to go.

Yet another great experience with Geek Squad. They moved my former Living Room TV to my bedroom, set up my new TV in the LR, and connected everything. I’ve always appreciated the knowledge and efficiency these guys have that my 77 year old brain doesn’t.