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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the geek technicians were great and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek squad was great to have since I don't have a vehicle large enough to haul a big TV. Plus the 1st television they brought to our house was damaged. So they brought a new one within a few weeks without any issues. I would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/set-up techs were very knowledgeable and everything was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEPTIONAL GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad arrived on time and were extremely helpful. They connected our television and soundbar, explained how all the features worked and answered all our questions. Both were friendly, helpful, knowledgeable and professional. We intend to buy another television in the next year and will choose Best Buy and Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Alexi was very helpful, efficient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad never disappoints. New TV all set up and working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents quickly set up our new tv without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install tech for my TV and audio system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolved all my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from my internet not connecting with netflicks to a beautiful picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Better than my time Warner cable guy I paid to connect anything in my house lol! Efficient and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had computer cleaned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them handy for a person to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation until it's right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man who came to install our beautiful new Frame TV was very smart and nice, and did the job well even though we needed the sound to be wired to a receiver and our speakers. Also when I had a question after he left, I called him and he returned to make sure it was working and that I understood everything. We do appreciate such good service and the TV is a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv faster than I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted my TV on a stand and connected all my units, speakers, cable box and DVD player. All went well and is working just fine. This service is not free and a bit pricey, but for me, worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! A great, clear bright picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was started on time and all work was completed and all worked before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient and very respectful- thank you gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TroubleShooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As previously professional and extremely dedicated to performing the best performance on my home theater. They also offer great ideas to further upgrade if interested. Patient as well as great instructions on how to use your system and new components. I highly recommend their yearly service if invested in home theater and or computer components. Great technicians Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow were these guys great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd be able to hook up our new large screen TV. I didn't have a clue about what was involved. So I called Geek Squad since I've had a wonderful membership there for several years. They got me scheduled for the next day. Technician arrived on time and was very courteous. He did a great job hooking everything up but especially for doing all the programming and being sure we knew how to run it all. He was so nice! I'd highly recommend their service to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was friendly and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Total Tech service which has served us well over the years. I needed Geek Squad to deliver and set up my TCL 32" TV for my room at my son's home in VA, where I live part-time. Per usual, Geek Squad arrived as scheduled and the set-up went perfectly. He set up everything according to plan. I'm always grateful for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for a more efficient team to install my new TV. It took very little to,e They made sure I knew how to operate everything before they left. Couldn’t be happier with this service.

    I would recommend this to a friend