Customer Ratings & Reviews

Geek squad set up my TV and he is such very good guy with his stuff setting the TV and very polite!

I would definitely have Geek Squad for future set up. Very professional. And Dustin was very nice and helpful.

Quick and easy. Made sure the Tv worked and set up the account. Helpful

The agents installed and connected my tv. They also took the huge box!!

OK but tarnished by the fact electricity was out when TV was delivered and installers were unable to show us all the features of the set. Over time we were able to get the basics working. However, the set came with no owners manual and there are features of the set we have not yet figured out. Nice set, though. I am sure if the installer had electrictiy to work with, we would be master operators of the TV at this point.

Had a Sony 65in. Oled TV delivered to my house by Nate and Dan.They did a fantastic job setting up the TV and took the time to answer all are questions.Unfortunately they stated that they were unable to connect the sound bar which we had also purchased due to the fact the sound bar did not fit under the TV.This is something you may consider when purchasing a sound bar.

Very courteous, efficient and professional installation.

The Geek Squad that came to help me set up my TV was very quick and thorough. Tu seemed to know his stuff. He was able to answer my questions and help me how to get a better quality on watching some network shows by downloading an app instead of through the converter box.

Geek Squad in and out. Easy set up and clean. Well done!

Charlie K was the best technician I have ever had he went above and beyond to make sure everything was working properly. If for some reason, I ever need a technician I will ask for him only.

the agent was very good and explained everything to us

Yes and did a great job and was very knowledgeable and friendly

This is an amazing TV, the picture is unbelieveable.

Excellent service! Would recommend this team 100%!

Geek Squad Agents installed our new 75" television on a Saturday morning. They had all it unboxed, installed, accessories hooked up, updated and verified all tools worked in less than 30 minutes. I was IMPRESSED.

Great service by Victor and assistant. Efficient and courteous.

Excellent employees who set up our new tv they were top notch !

The techs did a great job replacing my broken 70" with the new 75. My issue is that i have paid for the Geek Squad service for the last 5 years and now it also costs me $200 extra for their service.

The agent set up my T.V. expertly!! ..... After installation, agent tutored me in the operation of the T.V. Afterwards the agent asked if I had any questions or concerns of which I had none! Great Job!

Omg, everything went better than expected and I 200% love my new Samsung tv and can’t wait to purchase another one in a few months, thanks a million Best Buy, one other thing your employees were so kind and careful!!!! I’m just having a major issue with the remote at times!!!!