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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Cody was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody Fontaine was the epitome of professionalism and helpfulness when he came to set up our TV and link it to our universal remote. He clearly explained all facets of the TV's operation as well as those of the remote, and he patiently answered all the questions we posed to him. His instructions were spot-on. We haven't had a single problem accessing and/or operating either the TV or the remote. The Geek Squad should clone Cody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation of our tv & a new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our TV to all our devises and our various apps.They also recommended a new router which we purchased(the one they recommended was on sale to!) This improved our WI-FI for all of our devises and TV's.We use to have trouble with our I-phones in the basement but not any more.Over all they did a great job and answered any and all questions that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were GREAT!! Got my TV up & going. They were friendly, courteous, & knowledgeable. I have told my friends how well my install went. I will definitely call the Geek Squad when I have the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We received the best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV from Best Buy and hired the Geek Squad to come out and mount it on our wall and put in a strip to hide the cords. They were very efficient and also installed a new disc player (which we bought direct from them since we forgot to get it when we were in the store!). They also went through everything thoroughly, including the new universal remote control. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In with the new,out with the old!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and polite.They set up my 50"TV and connected to my exciting remote as requested,and removed the old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cordial, knowledgeable, very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the delivery date. Did not know about it until the day before. This threw off my schedule for that day. Aside of that, those guys who did the delivery and installation were top notch. Answered all of my questions and made sure it was running and tuned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it fit

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great young men did a fine job putting it up it was hard getting it up with the cable receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Guys did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys were on time, and were very careful with our TV install. They were friendly the entire time, and were happy to answer our questions, no matter how little we knew of the technology. They double checked that everything was as it should be before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were fast, knowledgeable and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure everything connected to each other Answered my questions thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arthur was /is wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arthur did a complete and fully satisfying job of installation for us.Top Notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers where down home types explained things in the simplest examples and very freindly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG UHD TV 50”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Cost is as also very good. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they set up my surround sound 5.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick and professional, they know there stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a job well done. The professionalism was superb. I will always use geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer (Geek) did an excellent job. Explained everything to me. Very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected everything. They were knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience. TV works fine.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came on time. Setup tech was fine. There are no problems with the TV so far. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient knowledgeable was able to connect all components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, conscious of my well being by wearing masks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my tv nicely and worked clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed both my devices and made sure each device worked. they work cleanly and quickly taking all trash with them.

    I would recommend this to a friend