4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great setting up my TV, even with setting up the channels too. I'm not tech saavy. They made sure I knew how to use it before leaving. They answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great Job Installing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was a young man named Salvador, and he did a fantastic job of mounting the 50" flat screen television to our living room wall. He was very helpful in explaining everything and was friendly as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup TV connected cable, showed me how to navigate built in apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, and showed me some good tips. Very knowledable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect a d clean installation. 100% professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual, friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unpacked everything hooked up dvd player and sound bar showed me how to use everything and took trash away they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Topnotch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiently done, neat, no clean up by us, very satisfied with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounted my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did everything right. very professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe delivered the TV, was efficient and very knowledgeable. Answered all questions we had without hesitation. Jared fixed up our printer, absolutely a sweetheart. He knew we were having difficulty with a delivery and called later that evening to see how we made out with it. Thank you Jared the world needs more people like you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got tv set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with geek squad service. everything was installed correctly but for some reason the remote disconnected from the tv and i couldn't adjust the volume or mute butten. i called the tech and he came back and adjusted it . i appreciated it since i didn't have to put a claim in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas T is an asset to Best Buy for sure. He did an exceptional job and was pleasant and thorough. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on time and very professional and knowledgeable. Installation and set up was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and connected all my speakers and accessories flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV efficiently & quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped mount the wall mount plus mounted TV & set up my fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Just as Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup we needed required putting together a piece of furniture as well as setting up the television. It was very complex but the two men worked hard until it was done and everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed two new TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up and set up 2 TVs for us and did an excellent job!!! Explained everything to us we are older and don’t understand all the new technology real well but we are learning and they were very kind and patient with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered our TV and mounted it on the wall perfectly. Very professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second time i have used this service. guys really know what they are doing. first class job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech late due to illness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable and efficient even though he spent the afternoon at the MD clinic.

    I would recommend this to a friend