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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come out and install my flat screen on the wall. Great service & good looking work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I rent could not hang my tv on the wall and my cabinet was not long enough to use the legs on TV, This is perfect for the cabinet I have my tv on and love that it swivels. The guy from Geek Squad put it together in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and took the time to show me how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job of hook up and were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our tv and programmed it for us. They were fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv andvtge geek squad was on time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my new Sony tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed Ok. But had to return to fix peoblem of no sound on some channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy mount, doesn’t require drilling into wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tv mount fora a smaller tv, installed to perfection by Mike and Mark, two GREAT Geek Squad technicians, has elevated my new tv so that a new sound bar will fit well under the tv. The mount was recommended by the guys and they were right. I am pleased with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend The geek squad for all your installmen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my TV was very easy with the help of the sales associate at Best buy. The geek squad came and installed my TV and hooked everything up for me and they were very friendly fast and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid installation - techs were polite and did a nice job - cleaned up after themselves - recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh McAlister ~ the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh McAlister, the Geek Squad Tech was knowledgeable, helpful & very quick. He even offered me help with an incompatible CD/DVD player in order to make it compatible. In my opinion he went above & beyond, deserves a bonus, a positive write up in his employee record. He also invited me to call him IF I had any questions after his work. You can ask for more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed our TV were very skilled, congenial, and considerate. They efficiently got right to work and answered all of our questions. They represented Best Buy in a most positive way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient with tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient. It took only about 20 minutes to disconnect the old and install and connect the new tv. They did not have the connection wire for the VCR but looked it up on Amazon and showed me what to order. They took the old tv away and cleaned everything up before they left and showed us how to use the remotes, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Great service and outstanding personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocked and rolled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael did everything to set up a TV that was to big. He told me he'd take care of everything and he did, even the credit. If I ever have Geek Squad here again, I want him !! )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and connected all my devices quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and very knowledgeable. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased television set up by the Geek Squad. I was happy with the setup and demonstration provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup everything, connected to Internet, short, but adequate, lesson using remote.

    I would recommend this to a friend