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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 18,776 reviews
  • Rated 4 out of 5 stars

    TV Setup and demonstrated clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad swapped out existing TV, and cable/DVR and hooked up new TV. Remotes were programmed and the TV functionality was demonstrated. All good on this front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They mounted my tv to the wall very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and safety conscience. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a excellent job...if you want first class work. Go with Best Buy to install your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent placed my new TV on my stand and then programmed it for me. He was very professional. Also boxed up my old TV and picked up all plastic and paper leaving my living room clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nice and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice. They worked quickly to get the TV set in its place, did the programming and showed me some things that I needed to know. Then they packed up and took away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything got connected quickly and efficiently. They spent the time merging remotes, making the connection with WiFi and asking what we watched, used. Made sure the dvd etc were connected. I was thrilled with the service, care and neatness they exhibited. Another gold star for geek squad service. Best investment we got in try’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgable and had the tv up and running in minutes. and also advised to get a new sound bar and then went and got it for me and came back and installed it. it was a wonderful experience until 2 laters the tv died!!!@@!@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup the above quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor, Geek Squad, setup my 27" LG TV, Sony Blu Ray Disc & DVD Player, and sold me a Rocketfish 8 ft. HDMI cable for the Blu Ray Player. He said that was the shortest HDMI cable he had in his delivery truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the set up of my 65 inch Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GraniteCoveBigSur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan and Brandon amazing, professional... rate them 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eat friendly COVID safe. Did a great job of setting up my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy setup of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my tv, connected all devices and made sure it was working before existing my residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 tv's

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on 2 TV's was the best hands down over even handymen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad. They explained everything they were doing and why. They did not leave until they knew we understood how to work everything they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up Is A Great Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reassuring to have a tech install the product and verify that all is in order before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Price for Big Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys promptly unboxed my new replacement set, repacked the defective unit and saw that the new set was operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great did everything I needed them to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly. Tech were nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST @ BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AGENTS were GREAT NICE QUICK DONE !!! I’m going to keep on using this company for LIFE !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices connected quickly and correctly great job

    I would recommend this to a friend